Bilingual Front Desk Receptionist

Restore ABA & Speech Therapy; Cypress (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

RESTORE ABA & SPEECH THERAPY LLC is seeking a friendly Front Desk Receptionist to welcome patients and families at our clinic. You will greet visitors, manage check-ins, and coordinate communications with therapists and staff.

The role requires 1+ year of front desk experience, proficiency with scheduling software and EHRs, and strong communication skills. Healthcare experience is a plus; candidates must be highly organized and compassionate.

Qualifications

• 1+ years of front desk, receptionist, or administrative experience.
• Experience in a medical, therapy, or healthcare setting is a strong advantage.
• Proficiency with scheduling software, EHR systems, and Microsoft Office.
• Strong verbal and written communication skills.
• Compassionate, patient-focused demeanor with the ability to work with children and families.
• Highly organized with excellent multitasking and time management abilities.

Responsibilities

• Greet and check in patients, families, and visitors in a warm and professional manner.
• Answer and direct incoming phone calls, emails, and inquiries.
• Schedule, confirm, and manage patient appointments using clinic scheduling software.
• Verify insurance information and assist with billing and co-pay collection.
• Maintain accurate patient records and update electronic health records (EHR).
• Coordinate communication between therapists, families, and administrative staff.
• Manage front desk supplies, mail, and general office organization.

Skills

Front desk experience

Scheduling software

EHR systems

Microsoft Office

Communication skills

Organization

Education

High school diploma

Associate's degree (plus)

Job description

About the Role:

RESTORE ABA & SPEECH THERAPY LLC is looking for a friendly and organized Front Desk Receptionist to be the welcoming face of our clinic. This is a fantastic opportunity to join a dedicated team making a real difference in the lives of children and families through ABA and speech therapy services. If you thrive in a fast‑paced, people‑first environment, we'd love to meet you!

Responsibilities:

• Greet and check in patients, families, and visitors in a warm and professional manner
• Answer and direct incoming phone calls, emails, and inquiries
• Schedule, confirm, and manage patient appointments using clinic scheduling software
• Verify insurance information and assist with billing and co‑pay collection
• Maintain accurate patient records and update electronic health records (EHR)
• Coordinate communication between therapists, families, and administrative staff
• Manage front desk supplies, mail, and general office organization

Requirements:

• High school diploma or equivalent required; associate's degree a plus
• 1+ years of front desk, receptionist, or administrative experience preferred
• Experience in a medical, therapy, or healthcare setting is a strong advantage
• Proficiency with scheduling software, EHR systems, and Microsoft Office
• Strong verbal and written communication skills
• Compassionate, patient‑focused demeanor with the ability to work with children and families
• Highly organized with excellent multitasking and time management abilities

About Us:

RESTORE ABA & SPEECH THERAPY LLC is a dedicated therapy clinic, committed to helping children reach their full potential through Applied Behavior Analysis (ABA) and speech therapy services. Families trust us for our compassionate, evidence-based approach and the genuine care our team brings to every session. Our staff loves working here because of the supportive culture, meaningful work, and the opportunity to make a lasting impact every single day.