Bilingual Front Desk & Patient Care Coordinator

centrumhealth; Mansfield (TX); Sur place; USD 21 000 - 28 000; Plein temps

Résumé du poste

NeueHealth is seeking a Front Desk Receptionist to provide essential administrative support at our Mansfield clinic. You will greet patients, manage check-in/out, coordinate with providers, and help maintain accurate records with care and efficiency.

The role requires bilingual English/Spanish, strong customer service, and solid computer skills. You will handle calls, referrals, scheduling, and basic insurance verification, while upholding confidentiality and a welcoming patient experience.

Qualifications

• High school diploma or GED.
• Minimum of 1-year experience as a receptionist.
• Bilingual (English and Spanish).
• Excellent customer service skills.
• Computer literacy.

Responsabilités

• Check patients in and out.
• Update and file patient medical records.
• Insurance verification and obtain consent forms.
• Return patients' phone calls daily and timely.
• Processing patient referrals.
• Answer and route phone calls accurately and greet patients.
• Travel to clinics within the region as needed for business operation or staffing coverage requirements.

Connaissances

Customer service

Communication

Bilingual English/Spanish

Computer literacy

Formation

High school diploma or GED

Outils

Microsoft Office Suite

Description du poste

NeueHealth is seeking a Front Desk Receptionist to provide essential administrative support at our Mansfield clinic. You will greet patients, manage check-in/out, coordinate with providers, and help maintain accurate records with care and efficiency.

The role requires bilingual English/Spanish, strong customer service, and solid computer skills. You will handle calls, referrals, scheduling, and basic insurance verification, while upholding confidentiality and a welcoming patient experience.