Bilingual Front Desk Manager - Healthcare Office Operations

Funplay ABA Therapy Services; Cypress (CA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Paid holidays

Supportive environment

Professional growth

Job summary

FunPlay ABA Therapy Services in Cypress, CA, is seeking a Front Desk Manager to lead the front office and clinic operations, ensuring a welcoming, efficient experience for families. You will oversee scheduling, insurance verification, and client records, supervise front desk staff, and coordinate with BCBAs and clinical teams.

Bilingual English/Spanish preferred, healthcare experience a plus. This role offers growth opportunities, competitive pay, paid holidays, and a collaborative work

Qualifications

• High school diploma or GED required; Associate's or Bachelor's preferred.
• Experience in a healthcare or behavioral health setting is a plus.
• Bilingual English/Spanish is required.

Responsibilities

• Oversee daily front desk and clinic operations.
• Greet clients and visitors professionally.
• Manage scheduling and client appointments.
• Verify insurance benefits and track authorizations.
• Maintain accurate client records and documentation.
• Coordinate with providers and staff to ensure smooth operations.
• Ensure HIPAA compliance and secure records.
• Lead front desk staff and onboarding of new clients.
• Provide bilingual support for English/Spanish families.

Skills

Bilingual EN/ES

Customer service

Organizational skills

Leadership

Healthcare experience

Education

HS Diploma/GED

AA/BS preferred

Tools

Microsoft Office

EHR systems

CentralReach

Job description

FunPlay ABA Therapy Services in Cypress, CA, is seeking a Front Desk Manager to lead the front office and clinic operations, ensuring a welcoming, efficient experience for families. You will oversee scheduling, insurance verification, and client records, supervise front desk staff, and coordinate with BCBAs and clinical teams.

Bilingual English/Spanish preferred, healthcare experience a plus. This role offers growth opportunities, competitive pay, paid holidays, and a collaborative work