Bilingual Front Desk MA – Part-Time, Outpatient Clinic

Rheum Without Walls; Watsonville (CA); On-site; USD 30,000 - 34,000; Part time

Benefits offered by this job

401(k)

Employee discounts

Paid time off

401(k) matching

Bonus based on performance

Training & development

Job summary

Rheum Without Walls in Watsonville, CA is seeking an experienced Front Office Medical Assistant. The role combines front-desk coordination, medical assistant support, patient scheduling, and phone coverage within a small outpatient practice.

Requirements include bilingual English and Spanish, 3+ years in outpatient settings, MA certification as needed, strong EMR and scheduling experience, and 35 WPM typing. Part-time 25-30 hrs, on-site Mon/Wed/Fri.

Qualifications

• Three or more years as a Medical Assistant in outpatient settings.
• MA certification required for 3–4 years of experience; on-the-job pathway possible for strong candidates.
• Experience with medical scheduling, EMR, insurance verification and patient communication.

Responsibilities

• Manage front-desk operations, patient scheduling, registration, and check-in/out.
• Answer calls, route clinical concerns, and monitor work queues.
• Provide hands-on Medical Assistant support and clinical workflow coverage.
• Coordinate schedules for staff and students; ensure coverage gaps are addressed.
• Support prior authorizations and coordination of biologics/injections.

Skills

Bilingual English and Spanish

EMR systems experience

Medical scheduling

Front desk operations

Strong communication

Typing 35 wpm

Confidentiality

Education

Medical Assistant certification

Tools

EMR software

Telecommunications systems

Job description

Rheum Without Walls in Watsonville, CA is seeking an experienced Front Office Medical Assistant. The role combines front-desk coordination, medical assistant support, patient scheduling, and phone coverage within a small outpatient practice.

Requirements include bilingual English and Spanish, 3+ years in outpatient settings, MA certification as needed, strong EMR and scheduling experience, and 35 WPM typing. Part-time 25-30 hrs, on-site Mon/Wed/Fri.