Bilingual Front Desk Guest Experience Specialist

Excel Dental Bridge St.; Lowell (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

PTO

401K Plan Participation

Paid Holidays

Paid Sick-Time

Mentorship for Career Advancement

Free Parking

Job summary

Excel Dental is seeking a Front Desk Greeter (Bilingual English/Spanish) to be the first and last impression of the practice. You will greet patients, check them in, and ensure a warm, welcoming environment across our Lowell offices.

This full-time role requires fluent English and Spanish, a friendly and proactive attitude, and the ability to keep spaces tidy. We offer competitive pay, training, health benefits, PTO, and growth opportunities within a fast-paced dental network.

Qualifications

• Fluent in English and Spanish required.
• Available for full office hours including Saturdays.
• Outgoing, friendly, and able to engage with patients throughout the day.
• Able to lift up to 20 lbs.

Responsibilities

• Greet every patient by name in English or Spanish with energy and warmth.
• Check patients in, answer questions, and update on wait times.
• Make the waiting area comfortable with refreshments and friendly conversation.
• Keep reception and common areas clean and organized.
• Translate for Spanish-speaking patients with front desk and clinical team as needed.
• Support front desk with phones, paperwork, and scheduling.
• Encourage patients to leave reviews.

Skills

Bilingual English/Spanish

Customer service

People skills

Job description

Excel Dental is seeking a Front Desk Greeter (Bilingual English/Spanish) to be the first and last impression of the practice. You will greet patients, check them in, and ensure a warm, welcoming environment across our Lowell offices.

This full-time role requires fluent English and Spanish, a friendly and proactive attitude, and the ability to keep spaces tidy. We offer competitive pay, training, health benefits, PTO, and growth opportunities within a fast-paced dental network.