Bilingual Front Desk Concierge (English/Spanish)

Excel Dental Management; Everett (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health benefits

PTO

401K Plan

Dental Insurance

Mentorship for Career Advancement

Free Parking

Job summary

Excel Dental is seeking a Front Desk Greeter fluent in English and Spanish to welcome patients and create a warm first impression at our Everett office.

You will check patients in, answer questions, manage wait times, coordinate with the clinical team, translate as needed, and keep reception tidy. The role offers full-time hours, competitive hourly pay, training, and opportunities for growth.

Qualifications

• Fluent in English and Spanish.
• Customer service or hospitality experience is a plus; dental experience not required — training provided.

Responsibilities

• Greet every patient by name with energy and warmth, in English or Spanish.
• Check patients in, answer questions, and keep them updated on wait times.
• Make the waiting experience comfortable: refreshments, comfort items, a friendly conversation.
• Keep the reception area, waiting room, restrooms, and common areas clean and organized.
• Help Spanish-speaking patients feel at home, translating for them with the front desk and clinical team as needed.
• Support the front desk with phones, paperwork, and scheduling as needed.
• Ask happy patients to leave us a review.

Skills

Bilingual English/Spanish

Job description

Excel Dental is seeking a Front Desk Greeter fluent in English and Spanish to welcome patients and create a warm first impression at our Everett office.

You will check patients in, answer questions, manage wait times, coordinate with the clinical team, translate as needed, and keep reception tidy. The role offers full-time hours, competitive hourly pay, training, and opportunities for growth.