Bilingual Front Desk Associate – English/Spanish

Excel Dental Everett; Everett (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health benefits

PTO

401K Plan

Dental Insurance

Paid training

Mentorship for career advancement

Free parking

Job summary

Excel Dental Everett is seeking a friendly Front Desk Greeter who is fluent in English and Spanish to warmly welcome patients and keep the reception area organized. You will greet patients by name, check them in, answer questions, and keep them updated on wait times while maintaining a clean, professional front desk. The role includes translating for the clinical team as needed and some Saturday shifts; we offer growth opportunities and a supportive team.

Qualifications

• Fluent in English and Spanish (required).
• Available for full office hours, including Saturdays.
• Upbeat, outgoing, and naturally friendly — you enjoy talking with people all day.
• Takes pride in a clean, polished space and notices details others miss.
• Reliable, on time, and a team player.
• Customer service, hospitality, or retail experience a plus; dental experience not required — we’ll train you.

Responsibilities

• Greet every patient by name with energy and warmth, in English or Spanish
• Check patients in, answer questions, and keep them updated on wait times
• Make the waiting experience comfortable: refreshments, comfort items, a friendly conversation
• Keep the reception area, waiting room, restrooms, and common areas clean and organized throughout the day
• Help Spanish-speaking patients feel at home, including translating for them with the front desk and clinical team as needed
• Support the front desk with phones, paperwork, and scheduling as needed
• Ask happy patients to leave us a review

Skills

Fluent in English and Spanish

Job description

Excel Dental Everett is seeking a friendly Front Desk Greeter who is fluent in English and Spanish to warmly welcome patients and keep the reception area organized. You will greet patients by name, check them in, answer questions, and keep them updated on wait times while maintaining a clean, professional front desk. The role includes translating for the clinical team as needed and some Saturday shifts; we offer growth opportunities and a supportive team.