Bilingual Front Desk & Guest Experience Lead (Onsite)

Hansel Auto Group; Petaluma (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical Benefits

Dental Plan

Vision Plan

401-K

401-K Employer Contributions

Flexible Spending Plans

Employee Discounts

Job summary

Hansel Toyota in Petaluma, CA is seeking a Full-Time Receptionist to join our onsite team. The ideal candidate will have professional telephone manners, be great with people, and deliver excellent customer service while greeting guests.

Schedule is Monday–Friday, 8:30am–5:00pm. Bilingual Spanish is highly preferred. Experience with multi-line phones and strong communication, organization, and teamwork skills are required to thrive in a fast-paced dealership environment.

Qualifications

• Bilingual Spanish is highly preferred.
• Experience with multi-line telephones.
• Strong customer service and relationship-building skills.
• Excellent verbal and written communication abilities.
• Positive attitude and professional demeanor.
• Self-motivated with the ability to work independently and as part of a team.
• Strong organizational and time-management skills.
• Ability to multitask in a fast-paced dealership environment.

Responsibilities

• Greet guests and assist in a professional, friendly manner.
• Direct visitors and answer calls, routing as needed.
• Notify staff of visitor arrivals and maintain logs.
• Undertake administrative tasks to support team operations.
• Keep reception and showroom area clean, safe, and organized.

Skills

Bilingual Spanish

Multi-line phone

Customer service

Verbal & written communication

Organization & time management

Teamwork

Independent work

Job description

Hansel Toyota in Petaluma, CA is seeking a Full-Time Receptionist to join our onsite team. The ideal candidate will have professional telephone manners, be great with people, and deliver excellent customer service while greeting guests.

Schedule is Monday–Friday, 8:30am–5:00pm. Bilingual Spanish is highly preferred. Experience with multi-line phones and strong communication, organization, and teamwork skills are required to thrive in a fast-paced dealership environment.