Bilingual Front Desk Coordinator - Mental Health

Athenapsych; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Athena Mental Health is seeking a detail-oriented Front Desk Support in New York City. The role greets clients, manages check-in/check-out, and coordinates referrals and appointments, ensuring confidentiality and a welcoming atmosphere.

Responsibilities include coordinating intake appointments, maintaining the clinic calendar, and supporting clinicians and staff with clerical tasks. Fluency in Spanish is required; prior healthcare experience is preferred.

Qualifications

• Bilingual in Spanish required.
• Experience in healthcare setting preferred.
• Strong communication and interpersonal skills mandatory.

Responsibilities

• Greet clients entering the clinic with professionalism.
• Manage check-in/check-out and scheduling in the EHR.
• Handle front desk tasks including filing, data entry, and mail.

Skills

Bilingual Spanish

Strong communication

Multitasking

Education

High school diploma or equivalent

Tools

Appointment scheduling software

Electronic Medical Records (EMR)

Job description

Athena Mental Health is seeking a detail-oriented Front Desk Support in New York City. The role greets clients, manages check-in/check-out, and coordinates referrals and appointments, ensuring confidentiality and a welcoming atmosphere.

Responsibilities include coordinating intake appointments, maintaining the clinic calendar, and supporting clinicians and staff with clerical tasks. Fluency in Spanish is required; prior healthcare experience is preferred.