Bilingual Front Desk Concierge (EN/ES)

Nation Security; Northern (KY); Hybrid; USD 32,000 - 46,000; Full time

Job summary

Nation Security is seeking a bilingual Front Desk Receptionist (English/Spanish) to be the face of the company. You will greet visitors, manage calls, and maintain an organized reception area while supporting onboarding and admin tasks.

Ideal candidates have a high school diploma, prior receptionist or customer service experience, and strong English/Spanish communication. Proficiency in Microsoft Office and Google Workspace is expected, with a proactive, detail-oriented attitude.

Qualifications

• Fluent in English and Spanish.
• High school diploma or equivalent required; additional admin or customer service training is a plus.
• Experience in receptionist/front desk or customer service roles preferred.
• Proficient with Microsoft Office Suite and Google Workspace.
• Strong verbal and written communication with a polished, professional demeanor.
• Excellent organizational skills and attention to detail.
• Proactive, fast learner able to multitask in a fast-paced environment.

Responsibilities

• Greet visitors, answer and route calls in English and Spanish.
• Screen and route inquiries to appropriate departments.
• Manage visitor sign-in procedures and security protocols.
• Maintain a clean, organized, welcoming reception area.
• Handle scheduling, filing, data entry, and onboarding support.
• Coordinate internal communications and office logistics.
• Assist with extra projects to support the team and goals.

Skills

Bilingual English/Spanish

Microsoft Office

Google Workspace

Communication skills

Organizational skills

Multitasking

Education

High school diploma or equivalent

Job description

Nation Security is seeking a bilingual Front Desk Receptionist (English/Spanish) to be the face of the company. You will greet visitors, manage calls, and maintain an organized reception area while supporting onboarding and admin tasks.

Ideal candidates have a high school diploma, prior receptionist or customer service experience, and strong English/Spanish communication. Proficiency in Microsoft Office and Google Workspace is expected, with a proactive, detail-oriented attitude.