Bilingual Front Desk & Client Support - Immigration

Murray Osorio PLLC; Fairfax (VA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Paid Time Off and Holidays

Paid Parental Leave (available after 1

On-site parking

Job summary

Murray Osorio PLLC is a fast-growing immigration law firm in Fairfax, VA, seeking a Front Desk Receptionist for full-time on-site work. You will be the first point of contact for clients, managing documentation and ensuring a welcoming, professional environment. The ideal candidate will have Spanish fluency, excellent customer service, and strong organizational skills.

Opportunity to learn immigration law and the U.S. court system while serving diverse clients.

Qualifications

• Fluency in Spanish (reading, writing, and speaking) is required.
• Excellent customer service skills with strong written and verbal communication abilities.
• Highly organized and detail-oriented with the ability to multitask effectively.
• Ability to follow written and verbal instructions and work in a fast-paced environment.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Act as the face of the firm by welcoming clients, managing client documentation, and maintaining a professional and tidy office environment.
• Greet prospective clients and prepare conference rooms for attorney consultations.
• Collaborate with Attorneys to answer questions related to contracts, collect client payments, and coordinate billing matters with the Collections department.
• Set up consultations and follow-ups in the client portal, ensuring accurate and complete information.
• Answer and field phone calls, taking detailed messages to relay to the legal team.
• Follow up on client leads to ensure monthly qualified consultations are being booked.
• Coordinate with the Intake team to provide interpreters or other resources as needed to support clients.
• Keep the office and client areas presentable by replenishing supplies, maintaining conference rooms, and highlighting maintenance needs.
• Scan and manage important client documents such as birth certificates and sealed medical records.
• Assist with assembling interviews and individual hearing files for Attorneys.
• Support additional office functions, including operations, accounts payable, and legal assistant tasks.

Skills

Spanish fluency

Customer service

Organized / detail-oriented

Microsoft Office

Education

High School Diploma or GED

Tools

Salesforce

Job description

Murray Osorio PLLC is a fast-growing immigration law firm in Fairfax, VA, seeking a Front Desk Receptionist for full-time on-site work. You will be the first point of contact for clients, managing documentation and ensuring a welcoming, professional environment. The ideal candidate will have Spanish fluency, excellent customer service, and strong organizational skills.

Opportunity to learn immigration law and the U.S. court system while serving diverse clients.