Bilingual Front Desk Associate - Spanish/English (Realty)

Advice Personnel; New York (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Fully paid benefits for the employee

Job summary

Advice Personnel is seeking a Bilingual Receptionist/Administrative Assistant (Spanish/English) for its Midtown Manhattan residential real estate firm. You will be the first point of contact for residents, visitors, and vendors, handling front desk duties and providing admin support to Property Management and Finance teams.

The role requires friendly, detail-oriented professionals comfortable communicating in both languages in a fast-paced office.

Qualifications

• Fluency in both Spanish and English is required, with strong verbal communication skills in both languages.
• Previous experience in a receptionist, front desk, customer service, or administrative support role preferred.
• Prior experience within residential property management or real estate is a plus, but not required.
• Strong organizational skills, attention to detail, and ability to manage multiple responsibilities.
• Professional, personable, and customer-service-oriented demeanor.
• Comfortable handling payments, confidential information, and administrative documentation.
• Proficiency with Microsoft Office and general office equipment, including scanners, printers, and phone systems.
• Dependable, proactive, and comfortable working in a busy office environment.

Responsibilities

• Greet and assist residents, visitors, and vendors, directing them to the appropriate department or team member.
• Answer incoming telephone calls in English and Spanish, respond to general inquiries, and transfer calls as needed.
• Maintain a welcoming, professional, and organized front desk environment.
• Receive and process rent payments in accordance with established procedures.
• Prepare and distribute rent statements upon request.
• Receive, sort, and distribute incoming mail and correspondence for the Property Management and Finance departments.
• Organize and distribute correspondence addressed to the Director of Finance.
• Scan, organize, and forward documents to the appropriate Property Managers.
• Prepare and coordinate outgoing mail and shipments through FedEx and other courier services.
• Print checks as authorized, following established internal procedures.
• Assist with general administrative tasks and document management as needed.
• Manage daily office opening and closing procedures, including activation and deactivation of the elevator locking system.

Skills

Bilingual Spanish/English

Customer service

Front desk

Organizational skills

Tools

Microsoft Office

Job description

Advice Personnel is seeking a Bilingual Receptionist/Administrative Assistant (Spanish/English) for its Midtown Manhattan residential real estate firm. You will be the first point of contact for residents, visitors, and vendors, handling front desk duties and providing admin support to Property Management and Finance teams.

The role requires friendly, detail-oriented professionals comfortable communicating in both languages in a fast-paced office.