Bilingual French Live-Verify Agent (Remote & Part-Time)

U-Haul; Phoenix (AZ); Remote; USD 22,000 - 26,000; Part time

Benefits offered by this job

Medical Reimbursement Indemnity Plan

Rx Savings Plus Discount Plan

Dental Plan

Vision Plan

Retirement Savings 401(k) Plan

Job summary

U-Haul is seeking Part-Time Live Verify Phone Agents in Phoenix to assist customers using Truck Share 24/7. The role requires inbound and outbound calls and chat in French and English to verify rental details before approval.

You will receive one week of instructor-led training, work from home with a quiet area, and benefits including medical, Rx savings, dental, vision, and a 401(k). Shifts include Saturday and Sunday with flexible evening hours.

Qualifications

• Fluent in French and English
• Inbound call/high-volume experience preferred
• Customer service focus with good listening and communication skills

Responsibilities

• Handle inbound/outbound calls and chat in French and English to verify rental details
• Review customer information for accuracy before approving rentals
• Communicate clearly and efficiently to ensure policy compliance and customer satisfaction
• Assist multiple customers simultaneously in online sessions
• Attend to high-priority and high-demand shifts with reliability

Skills

Bilingual (FR/EN)

Job description

U-Haul is seeking Part-Time Live Verify Phone Agents in Phoenix to assist customers using Truck Share 24/7. The role requires inbound and outbound calls and chat in French and English to verify rental details before approval.

You will receive one week of instructor-led training, work from home with a quiet area, and benefits including medical, Rx savings, dental, vision, and a 401(k). Shifts include Saturday and Sunday with flexible evening hours.