Bilingual (French/English) UKG Pro WFM Implementation Consultant

Sability; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

Join an award-winning team at a leading HCM consulting firm where your expertise in Workforce Management will shine. As a Sability Consultant, you'll assist clients in implementing the UKG Pro WFM software, ensuring their needs are met through exceptional service and technical knowledge. This role offers the flexibility of remote work while being part of a dynamic and supportive culture that values your contributions. With a strong focus on client success and a commitment to innovation, this is your chance to make a significant impact in the HCM space. If you're passionate about helping organizations thrive, this opportunity is perfect for you.

Benefits

Flexible work environment

Remote work opportunities

Award-winning culture

T-shirt and jeans attitude

White glove services

Recognition for workplace flexibility

Qualifications

• Must be bilingual in French and English with strong customer service skills.
• Experience in implementing WFM software solutions is essential.

Responsibilities

• Lead requirements gathering meetings and configure system components.
• Deliver training to administrators and end users.

Skills

Bilingual (French & English)

Client-facing customer service

Analytical skills

Time and Labor implementation experience

Ability to multi-task

Strong oral and written communication

Tools

UKG Pro WFM

Kronos Workforce Central

ADP eTime

Workday

Workforce Software

Job description

Sability is honored to have been a two-time award recipient of the UKG HCM Services Partner of the Year and the three-time award recipient of the Raven Intelligence Voice of the Customer Award. Whether it’s working with customers, collaborating with our business partners, or helping a fellow team member, Sability just does it better than the rest. Join our team and experience the culture of an award-winning team!

Job Description

Join our team and experience the culture of an award-winning team. Sability is looking for experienced professionals to join our consulting and software implementation team with specialization in Workforce Management (WFM), Time & Labor Management (TLM), and Time & Attendance (T&A).

As a Sability Consultant, you will be responsible for assisting clients with the implementation of the UKG Pro WFM software solution, including requirements gathering, process design, system configuration, testing, and go-live. This is a functional consulting position; however, knowledge of the technical aspects of software implementations such as Data Import/Export, System Integration or Report Writing is a plus. Qualified candidates will possess outstanding customer service skills as well as strong analytical skills.

Responsibilities

1. Lead requirements gathering meetings
2. Provide product and subject matter expertise to clients
3. Create and maintain requirements documentation
4. Configure system components to meet customer requirements
5. Participate in testing cycles
6. Deliver training to administrators and end users
7. Transition of customers to customer support

Skills/Requirements

1. Must be able to speak & write in French & English
2. Experience implementing Time & Attendance / Workforce Management software solutions such as Kronos Workforce Central, Kronos Workforce Ready, Novatime, ADP eTime, Workbrain / Infor WFM, UTA, UTM, ADP ezLabor, WorkforceNow, Workforce Software, Empower, Dayforce, Time Centre, Nettime Solutions, ePay Celayix, Cybershift, etc.
3. Client-facing customer service skills
4. Strong oral and written communication skills
5. Experience working independently without daily supervision
6. Ability to multi-task between different projects and clients
7. Highly motivated and team oriented
8. Time and Labor implementation experience
9. Hands-on UKG Dimensions training provided, if accredited WFD is not already obtained

About Sability

Sability is the Human Capital Management (HCM) industry’s premier UKG partner and a leading HCM strategy and advisory consulting firm. We specialize in full suite HCM and WFM Pro & Ready serving both global and regional organizations. For nearly three decades, we have helped companies navigate HCM modernization, from strategic consulting to system implementations to technical services to managed services.

Our mission is simple: we help our clients achieve their HCM goals and transform their organizations.

Our culture is unique: we have a t-shirt and jeans attitude, while providing white glove services.

Our results are people-oriented: We measure our success by how much we help others.

Sability team members are known for their ability to leverage their knowledge to help our customers, stay calm in a stressful situation, and maintain confidence – while delivering services in highly visible situations. From sunny San Diego to bustling Toronto, and the beaches in Ft Lauderdale to the slopes of Vancouver, and everywhere in between, our award-winning team has a spot for you! Working remotely is nothing new to us, we’ve been doing it successfully for over 20 years.

Experienced HCM consultants choose Sability for our flexible work environment and sense of pride and ownership in the success of our clients. We offer virtual full-time employment opportunities across the US and Canada and are a five-time recipient of SHRM’s “When Work Works” award for workplace flexibility. As a high-growth company, we have also been recognized as a member of the Inc. 5000 and one of Inc. Magazine’s Best Workplaces. If you want to be a part of that, you’re at the right place. Sability is always on the move, and we’re always seeking the best talent and the most unique perspectives.