Senior Time Management System Analyst

Domtar Corporation; Fort Mill (SC); Hybrid; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Senior Time Management System Analyst to join their dynamic team. This role is pivotal in deploying and supporting the corporate workforce management solution across various sites. With a focus on enhancing operational efficiency, you will leverage your strong analytical and communication skills to address complex issues and propose innovative solutions. This position offers a hybrid work environment, competitive salary, and a comprehensive benefits package, including generous vacation time and a defined-contribution pension plan. If you are passionate about workforce management and thrive in a collaborative setting, this opportunity is perfect for you.

Benefits

Competitive salary and annual bonus

At least three weeks of vacation

Full range of group insurance

Defined-contribution pension plan

Employee and family assistance program

Education assistance program

Hybrid workplace

Office accessible by public transit

Qualifications

• 8+ years of experience in application development and workforce management.
• Bachelor's degree in relevant fields is required.

Responsibilities

• Support deployment of workforce management solution across sites.
• Provide configuration support and improve business processes.

Skills

Strong communication skills

Analytical skills

Ability to work in diversified teams

Problem-solving skills

Bilingual in French and English

Education

Bachelor's degree in commerce, business administration, information technology, or industrial engineering

Tools

Kronos

UKG Pro WFM

Job description

Senior Time Management System Analyst

Location:

Montreal, Quebec, CA, H3B 2N2; Montreal, Quebec, CA, H3A 1L6; Fort Mill, SC, US, 29715

Department: Human Resources (HR00)

Domtar is a leading producer of pulp, paper, packaging, tissue and wood products. Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the world.

The location in Montreal, Quebec, Canada, is seeking talent to fill the position of Senior Time Management System Analyst. This job is full-time permanent.

The HRIS department has a mission to maintain and support the Pulp & Paper Payroll, personal and organizational management, and Time entry systems to ensure they are running efficiently and smoothly.

The Senior Time Management System Analyst is to actively participate in the deployment of the corporate workforce management solution (UKG Pro WFM) for the remaining sites of the organization and support the production and evolution of the existing workforce management environment.

Job Responsibilities/Accountabilities:

1. Provide the necessary support level to the various workforce management environments to proactively address different issues and requests, including configuration of issues related to working/pay rules as well as internal and external interfaces.
2. Work with the team to determine and confirm efforts required and develop work plans to support system changes.
3. Act as a functional team member in formal projects to support the implementation of the solution for a specific site or for the implementation of new functionality or workforce management products that could benefit the entire organization.
4. Produce specifications using the standard workforce management methodology for configuration requirements in collaboration with our internal and external partners. Configure and implement the proposed specifications and perform the expected level of testing (unit, QA, and support to UAT) that supports the highest levels of conformity and quality standards.
5. Perform necessary recommendations to improve existing business processes and system integrity while maintaining or improving the overall quality of the information.
6. Actively promote the solution and become acquainted with future release functionality and emerging technology that could benefit the organization and improve our current solution. Stay current on UKG Pro WFM configuration standards and technologies.
7. Support and/or mentor other team members, assisting with their career development and providing performance feedback to management. Review work products of other team members as required and lead discussions with external parties (including the business) for requirements gathering and problem-solving.
8. Follow internal methodologies and processes to provide configuration efforts and the necessary specifications documentation.

Key Skills:

1. Strong communication and analytical skills.
2. Ability to work in diversified and remote teams.
3. Ability to propose innovative solutions and resolve problems in a complex environment.
4. Bilingual in French and English, both written and spoken. This is required since this function involves recurring interaction with customers, partners, and/or our American subsidiaries.

Professional Experience/Qualifications:

1. Bachelor's degree in commerce, business administration, information technology, or industrial engineering.
2. Minimum of 8 years’ experience within an industry and application development.
3. Workforce management and human capital management knowledge.
4. Kronos design and configuration skills (Time Keeping, Attendance, Scheduling).
5. Familiar with Agile delivery methodologies.
6. Knowledge of a Canadian and US payroll system is an asset.

This position requires, on occasion, availability outside regular business hours and availability to travel when assigned to projects.

What we are offering:

1. Competitive salary and annual bonus.
2. At least three weeks of vacation and three floating holidays a year from the first day of work, depending on your experience.
3. Full range of group insurance from the first day of work.
4. Defined-contribution pension plan with generous employer participation from the first day of work.
5. Employee and family assistance program.
6. Education assistance program.
7. Hybrid workplace: in-person and remote work.
8. Work environment based on respect, inclusion, and diversity.
9. Office accessible by public transit.

(*) English bilingual: If listed, this qualification is required since this function requires regular verbal and/or written interaction with customers, partners, and/or our American subsidiaries.

Domtar is firmly committed to placing greater emphasis on the principles of equity, diversity, and inclusion to empower all employees to reach their full potential. We form a dynamic team whose diverse backgrounds and wealth of perspectives are one of the keys to our success. We offer an inclusive, rewarding, and safe work environment with opportunities that will help grow your skills.