Bilingual Financial Services Consultant

Penske Automotive Group, Inc.; Winter Park (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health care options (medical, dental,,

401k with company match

Career growth opportunities

Best Places to Work recognition

Job summary

Lexus of Winter Park is seeking an experienced Bilingual Financial Services Consultant (ENG/SPA) to join our team and deliver extraordinary customer experiences. You will help customers understand and select finance, insurance, and aftermarket options for their vehicle, and process deals accurately to ensure a superior experience.

Fluency in English and Spanish is required. The ideal candidate brings excellent communication, a strong work ethic, and dealership experience with knowledge of

Qualifications

• Fluency in English and Spanish is required.
• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive team-player attitude.
• Excellent communication, interpersonal and organizational skills.
• Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
• Knowledge of current finance, insurance and aftermarket products, with at least one year of recent dealership experience.
• Strong mathematical and analytical skills relevant to calculations of new and used vehicle finance options.

Responsibilities

• Explain and help customers choose finance, insurance, and aftermarket options for their vehicle.
• Process deals accurately to ensure an excellent customer experience.
• Educate and update customers and sales team on available programs and benefits.

Skills

Bilingual English/Spanish

Communication skills

Customer service mindset

Team player

Strong work ethic

Analytical skills

Job description

Lexus of Winter Park, a Penske Automotive Group dealership, is looking for an experienced Bilingual Financial Services Consultant (ENG/SPA) to join our team and deliver extraordinary customer experiences.

At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a Financial Services Consultant, you will help our customers to understand and select the best finance, insurance, and aftermarket options and products available for their vehicle, and process all deals accurately and properly for an excellent customer experience.

WHAT WE HAVE TO OFFER

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."

• Proudly named to Glassdoor's Best Places to Work

• Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.

• Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.

• Values-driven culture built on integrity, professionalism, excellence and teamwork.

WHAT WE ARE LOOKING FOR

• Fluency in English and Spanish is required.

• Genuine interest in providing an exceptional customer experience.

• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.

• Excellent communication, interpersonal and organizational skills.

• Strong work-ethic with the ability to work in a fast-paced, results-driven environment.

• Knowledge of current finance, insurance and aftermarket products, with at least one year of recent dealership experience.

• Strong mathematical and analytical skills relevant to calculations of new and used vehicle finance options.

WHAT YOU CAN BRING TO THE TABLE

• Commitment: Ensure our customers have a world-class car-buying experience at every step along their sales journey.

• Excellence: Provide an unparalleled level of knowledge and expertise to help customers find the finance, insurance, and aftermarket products they're looking for.

• Communication: Educate and update the sales team with current information about finance and lease programs, as well as the benefits of financing, insurance and extended service programs.

• Accountability: Understand and comply with all regulations that affect new and used vehicle finance departments, and process finance and lease deals accurately, fairly and in accordance with local, state and federal statutes, as well as company policies.

• Initiative: Establish and maintain positive working relationships with multiple finance and insurance sources, including manufacturers, to provide a wide range of competitive options for our customers.

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Req Number: 38239

Position Code: 710301

Type: Full-time

Dealership: Lexus of Winter Park

Location Address: 305 N Semoran Blvd

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.