Bilingual Financial Mobility Case Manager

Goddard Riverside Community Center; New York (NY); On-site; USD 50,000 - 55,000; Full time

Job summary

Goddard Riverside and Isaacs Center in New York City seeks a Financial Mobility Case Manager to help individuals address financial barriers, stabilize immediate needs, and build long-term economic resilience.

The FMCM assesses client needs, connects to benefits, creates personalized stabilization plans, and coordinates with NYLAG counselors and partners while maintaining confidentiality and client-centered services.

Qualifications

• Associate degree in Human Services, Social Work, Psychology, Business, Financial Counseling or related field.
• OR High School Diploma/GED with 2–3 years of relevant case management and/or financial counseling/coaching experience.
• Bilingual English/Spanish required.
• Excellent communication and interpersonal skills; ability to engage diverse clients.

Responsibilities

• Conduct comprehensive financial assessments following warm handoffs from Resource Center staff to identify barriers affecting household financial stability.
• Identify immediate financial crises requiring intervention, including loss of income, benefit interruption, rent arrears, utility shutoffs, debt concerns.
• Complete government benefits applications to help stabilize clients and maximize available resources.
• Connect clients to benefits, housing support, workforce resources, financial counseling, and other community resources based on identified needs.
• Develop individualized financial stabilization and mobility plans based on client needs, goals, and barriers.

Skills

Excellent communication

Motivational interviewing

Relationship-building

Public benefits knowledge

Vulnerable populations experience

Multitasking

Critical thinking

Organization

Documentation

Data entry / data management

Single Stop

Education

Associate degree in Human Services, Social Work, Psychology, Business, Financial Counseling or related field

High School Diploma/GED with 2–3 years of relevant case management and/or financial counseling/coaching experience

Tools

Single Stop

Microsoft Office

Job description

Goddard Riverside and Isaacs Center in New York City seeks a Financial Mobility Case Manager to help individuals address financial barriers, stabilize immediate needs, and build long-term economic resilience.

The FMCM assesses client needs, connects to benefits, creates personalized stabilization plans, and coordinates with NYLAG counselors and partners while maintaining confidentiality and client-centered services.