Bilingual Field Trainer: Onboarding & Training Specialist

ServiceMaster Clean of Fraser Valley; Midlothian (VA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) matching

Paid time off

Paid holidays

Training & development

Life insurance

Short term and long-term disability

Job summary

SERVPRO Franchise in Midlothian, VA is seeking a bilingual Field Trainer to support onboarding and training, ensuring new hires learn and perfect skills per SERVPRO® standards. The role emphasizes strong communication, organization, and independent work in a fast-paced environment.

The ideal candidate will have at least one year of business experience, bilingual proficiency, and solid knowledge of business software.

Qualifications

• Minimum of one year of business experience, preferably in training/onboarding.
• Bilingual is a MUST.
• Knowledge of current business software technologies.
• Excellent customer service, administrative, and verbal and written communication skills.
• Excellent organizational skills and strong attention to detail.
• Self-motivated and can work independently.
• Driver’s License and clean driving record.

Responsibilities

• Administer paperwork for new hires, communicating with the new hires throughout the process to ensure quality onboarding
• Onboard and train new hires by following SERVPRO® standard processes
• Assign assets to new hires and track in HRIS system
• Conduct training in accordance with the SERVPRO® standard processes
• Support coordination of on‑site training for employees
• Renew all employee training on a consistent basis
• Perform technology setup, protection, and tracking
• Facilitate continuing education training and classes

Skills

Bilingual

Communication skills

Organizational skills

Attention to detail

Independent work

Job description

SERVPRO Franchise in Midlothian, VA is seeking a bilingual Field Trainer to support onboarding and training, ensuring new hires learn and perfect skills per SERVPRO® standards. The role emphasizes strong communication, organization, and independent work in a fast-paced environment.

The ideal candidate will have at least one year of business experience, bilingual proficiency, and solid knowledge of business software.