Bilingual Field Trainer

ServiceMaster Clean of Fraser Valley; Midlothian (VA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) matching

Paid time off

Paid holidays

Training & development

Life insurance

Short term and long-term disability

Job summary

SERVPRO Franchise in Midlothian, VA is seeking a bilingual Field Trainer to support onboarding and training, ensuring new hires learn and perfect skills per SERVPRO® standards. The role emphasizes strong communication, organization, and independent work in a fast-paced environment.

The ideal candidate will have at least one year of business experience, bilingual proficiency, and solid knowledge of business software.

Qualifications

• Minimum of one year of business experience, preferably in training/onboarding.
• Bilingual is a MUST.
• Knowledge of current business software technologies.
• Excellent customer service, administrative, and verbal and written communication skills.
• Excellent organizational skills and strong attention to detail.
• Self-motivated and can work independently.
• Driver’s License and clean driving record.

Responsibilities

• Administer paperwork for new hires, communicating with the new hires throughout the process to ensure quality onboarding
• Onboard and train new hires by following SERVPRO® standard processes
• Assign assets to new hires and track in HRIS system
• Conduct training in accordance with the SERVPRO® standard processes
• Support coordination of on‑site training for employees
• Renew all employee training on a consistent basis
• Perform technology setup, protection, and tracking
• Facilitate continuing education training and classes

Skills

Bilingual

Communication skills

Organizational skills

Attention to detail

Independent work

Job description

Bilingual Field Trainer

We are seeking an experienced, highly motivated, reliable, and personable Bilingual Field Trainer to join our team in Midlothian, VA.

We offer competitive pay and an attractive benefit package. The ideal candidate will have excellent communication skills, strong multi‑tasking skills, possess a high attention to detail, and truly enjoy supporting employees learn and perfect new skills.

Responsibilities

• Administer paperwork for new hires, communicating with the new hires throughout the process to ensure quality onboarding
• Onboard and train new hires by following SERVPRO® standard processes
• Assign assets to new hires and track in HRIS system
• Conduct training in accordance with the SERVPRO® standard processes
• Support coordination of on‑site training for employees
• Renew all employee training on a consistent basis
• Perform technology setup, protection, and tracking
• Facilitate continuing education training and classes

Qualifications

• A minimum of one year of business experience, preferably in training/onboarding
• Bilingual is a MUST
• Knowledge of current business software technologies
• Superb customer service, administrative, and verbal and written communication skills
• Excellent organizational skills and strong attention to detail
• Self‑motivated and can work independently
• Driver’s License and clean driving record

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Paid time off
• Paid holidays
• Training & development
• Life insurance
• Short term and long‑term disability

A background check will be conducted prior to hire date. We are an Equal Opportunity Employer.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.