Bilingual Field Trainer - Onboarding & Training Lead

iicrc-careers; Midlothian (VA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Life Insurance

Short Term and Long-Term Disability

401(k)

Paid holidays

Paid time off

Job summary

SERVPRO of Richmond, Chesterfield, Henrico, and Tri-Cities is seeking a highly motivated Bilingual Field Trainer in Midlothian, VA to grow and develop our Franchise team. You will ensure trained employees meet SERVPRO franchise procedures and maintain quality onboarding.

The ideal candidate has at least one year of business experience in training or onboarding, is bilingual, and demonstrates strong communication, organization, and attention to detail.

Qualifications

• A minimum of one year of business experience, preferably in training/onboarding.
• Bilingual is a MUST.
• Knowledge of current business software technologies.
• Superb customer service, administrative, and verbal and written communication skills.
• Excellent organizational skills and strong attention to detail.
• Self-motivated and can work independently.
• Driver’s License and clean driving record.

Responsibilities

• Administer paperwork for new hires, communicating with the new hires throughout the process to ensure quality onboarding
• Onboard and train new hires by following SERVPRO® standard processes
• Assign assets to new hires and track in HRIS system
• Conduct training in accordance with the SERVPRO® standard processes
• Support coordination of on-site training for employees
• Renew all employee training on a consistent basis
• Perform technology setup, protection, and tracking
• Facilitate continuing education training and classes

Skills

Bilingual

Communication skills

Attention to detail

Organizational skills

Self-motivated

Independent work

Tools

HRIS

Job description

SERVPRO of Richmond, Chesterfield, Henrico, and Tri-Cities is seeking a highly motivated Bilingual Field Trainer in Midlothian, VA to grow and develop our Franchise team. You will ensure trained employees meet SERVPRO franchise procedures and maintain quality onboarding.

The ideal candidate has at least one year of business experience in training or onboarding, is bilingual, and demonstrates strong communication, organization, and attention to detail.