Bilingual Field Operations Pro - Community Services

Lemoine Company; Greensboro (NC); Hybrid; USD 42,000 - 64,000; Full time

Job summary

The Workforce Group, a LEMOINE company, seeks a bilingual Field Operations Specialist to support a federal human services program in Greensboro, NC. The role is field-based, with frequent travel to residential and community settings, and requires documenting observations and ensuring program compliance.

Responsibilities include conducting in-person visits, verifying residence information, coordinating with supervisors and language access services, and maintaining accurate records while upholding

Qualifications

• High school diploma or equivalent required.
• Experience in field operations or related human services preferred.

Responsibilities

• Conduct in-person field visits within a geographic region.
• Verify participants' residence locations and document findings.
• Observe and document safety and wellness indicators per procedures.
• Record relevant household and contact information per protocols.
• Use mobile tools and secure systems for timely documentation.
• Coordinate with supervisors, dispatch teams, language access services, and program staff.
• Conduct follow-up visits or address verification activities as required.
• Complete visit documentation, reports, and data entry accurately.
• Identify and escalate safety concerns or risks.
• Maintain confidentiality and ethical standards at all times.
• Protect sensitive participant, program, and government information.

Skills

Bilingual English/Spanish

Field operations experience

Documentation & reporting

Education

High school diploma or equivalent

Tools

Smartphones

Tablets

GPS/routing tools

Microsoft Office

Electronic documentation systems

Job description

The Workforce Group, a LEMOINE company, seeks a bilingual Field Operations Specialist to support a federal human services program in Greensboro, NC. The role is field-based, with frequent travel to residential and community settings, and requires documenting observations and ensuring program compliance.

Responsibilities include conducting in-person visits, verifying residence information, coordinating with supervisors and language access services, and maintaining accurate records while upholding