Bilingual Field Account Manager - Essential Plan (NY)

UHC; Mineola (IA); Remote; USD 26,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits package

Equity stock purchase program

401(k) contribution

Incentive and recognition programs

Job summary

UnitedHealthcare is seeking an EP Account Manager to enroll eligible members in the Essential Plan and build strong relationships with providers and community partners in the New York market.

The role involves field-based outreach, presenting plan information, driving enrollment, and managing a busy pipeline while maintaining high levels of member service. Travel within NYC area is required; telecommuting may be possible for NYC residents.

Qualifications

• CAC certification (NYSOH CAC) or willingness to obtain within 30 days of hire
• 1+ years of B2B, B2C, direct marketing, outside sales, or community outreach experience
• Intermediate proficiency in MS Office (Outlook, Word, Excel, PowerPoint)
• Willingness and ability to travel locally up to 100% within NYC market area with reliable transport
• Willingness to work core hours Mon-Fri 8am-5pm and nights/weekends as required
• Reside within commuting distance to New York Metropolitan area
• Bilingual English and Burmese

Responsibilities

• Enroll eligible members in UHC Essential Plan
• Build and foster relationships with key accounts (provider offices, pharmacies, CBOs, housing)
• Present health plan information to providers and stakeholders and drive enrollment
• Serve as primary contact for members with excellent enrollment experience
• Manage sales pipeline and meet enrollment targets
• Conduct product information presentations in various settings, including in-home consultations
• Input customer data into internal systems and track activity daily
• Stay informed on plan operations, premiums, member services, claims and benefits
• Support promotional opportunities and feedback on benefits and issues
• Coordinate scheduling to keep appointments on time and manage multiple priorities

Skills

Communication skills

Relationship building

Time management

Multitasking

MS Office proficiency

Bilingual English and Burmese

Education

NYSOH CAC certification

Tools

MS Office (Outlook, Word, Excel, PowerPoint)

Job description

UnitedHealthcare is seeking an EP Account Manager to enroll eligible members in the Essential Plan and build strong relationships with providers and community partners in the New York market.

The role involves field-based outreach, presenting plan information, driving enrollment, and managing a busy pipeline while maintaining high levels of member service. Travel within NYC area is required; telecommuting may be possible for NYC residents.