Bilingual Family Visitation Facilitator — Safe Visits & Support

A Safe Place; Round Lake (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

A Safe Place is seeking a Family Visitation Center Facilitator (Bilingual English/Spanish) in Round Lake, IL. The role supervises visits and custody exchanges ordered by the court, supports families in a trauma-informed environment, and maintains accurate records.

The ideal candidate is calm under pressure, observant, and skilled at setting boundaries with dignity and respect. Responsibilities include orientations, incident documentation, safety interventions, and collaboration with colleagues

Qualifications

• Fluency in both Spanish and English.
• Experience working with children and families affected by domestic violence.
• Strong verbal and written communication skills.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Supervise parent-child visits and custody exchanges ordered by the court.
• Ensure compliance with center policies and procedures.
• Conduct orientations for adults and children entering the program.
• Maintain accurate, timely documentation and case records.
• Intervene and redirect interactions to support safety and child well-being.
• Document critical incidents and safety-related concerns.
• Assist with maintaining visitation rooms and program spaces.
• Collaborate with colleagues to support shared goals.
• Participate in staff meetings and professional development.
• Fulfill a 70% direct-service commitment.
• Provide occasional outreach and client support activities as needed.

Job description

A Safe Place is seeking a Family Visitation Center Facilitator (Bilingual English/Spanish) in Round Lake, IL. The role supervises visits and custody exchanges ordered by the court, supports families in a trauma-informed environment, and maintains accurate records.

The ideal candidate is calm under pressure, observant, and skilled at setting boundaries with dignity and respect. Responsibilities include orientations, incident documentation, safety interventions, and collaboration with colleagues