BILINGUAL Family Support Partner- Family Support Program

Gemma-Services-

Philadelphia (Philadelphia County)

Hybrid

USD 36,000 - 44,000

Full time

14 days+

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Benefits offered by this job

Medical insurance
8 paid holidays
Paid time off (3+ weeks first year)
Referral bonuses
Education assistance
Self-care funds

Job summary

Gemma Services is seeking a Bilingual-Family Support Partner to work within the Family Support Program in the Philadelphia area. The role focuses on coaching, connecting families with resources, and supporting children and caregivers.

You will carry a caseload, implement the Family Check Up and Everyday Parenting model, and collaborate with community partners. A 1-2 year background in related fields and a valid driver’s license are required.

Qualifications

  • 1-2 years' experience in a related field required.
  • Home visiting and coaching experience with community resource connections preferred.
  • Experience serving children and families, ability to build trust, navigate challenging situations.
  • Valid driver’s license required.

Responsibilities

  • Provide coaching and skill-building to families.
  • Connect families with resources and referrals.
  • Maintain a caseload of 20-21 open cases.
  • Initiate and maintain regular contact and support with families.
  • Implement Family Check Up and Everyday Parenting models.

Skills

Bilingual (English/Spanish)
Communication
Relationship-building
Coaching
Case management

Education

Bachelor's degree

Job description

BILINGUAL Family Support Partner- Family Support Program

Job Category: Family Support Program

Requisition Number: FAMIL001338

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  • Posted : September 28, 2026
  • Full-Time
  • Hybrid
Locations

Showing 1 location

Description

Gemma Services is seeking a Bilingual-Family Support Partner professional that is passionate about making a difference in the lives of children and families.

COMPENSATION: STARTING SALARY $40k A YEAR DEPENDING ON EDUCATION AND EXPERIENCE

The Family Support Partner Level I supports the mission of Gemma Services by providing hope and healing through high quality mental health, educational, and supportive services for at-risk, vulnerable children and their families. The Family Support Partner Level I will implement the Family Check Up and Everyday Parenting model to fidelity and connect families with needed resources and referrals. This role is responsible for initiating and maintaining regular contact/support with families. The Family Support Partner provides coaching, skill building, hope, connections, and linkages. The caseload size for a Family Support Partner will range from 20-21 open cases at a time.

Gemma Services offers a generous benefits package that includes full medical insurance coverage at no cost to the employee, eight (8) paid holidays and over three (3) weeks of paid time off in the first year. In addition, Gemma offers referral bonuses, education assistance and self-care funds for each program to participate in wellness activities.

Education/Training and requirements:

  • 1-2 years' experience in a related field required.
  • Home visiting and coaching experience with community resource connections is preferred.
  • Must have experience in providing services to children and their families, an ability to establish trusting relationships; and an ability to navigate challenging situations.
  • Must have a valid driver’s license.
Qualifications
Education
Required

Bachelors or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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