Bilingual Family Advocate

Genesis Women's Shelter & Support; Dallas (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Genesis Women's Shelter & Support is seeking a Bilingual Family Advocate to assist victims of domestic violence. The role focuses on providing trauma-informed advocacy and case management services, including crisis intervention and resource coordination for children and their mothers. The Advocate will help empower clients while maintaining accurate documentation of services provided.

Qualifications

• Bilingual (English/Spanish) required.
• Bachelor's degree preferred; comparable experience considered.
• Experience in crisis intervention and domestic violence preferred.

Responsibilities

• Assist clients in identifying needs and provide referrals.
• Perform on-site crisis intervention and develop safety plans.
• Serve as an advocate for clients in obtaining community resources.

Skills

Bilingual (English/Spanish)

Crisis intervention

Casework services

Counseling

Advocacy

Coordination of services

Effective communication

Education

Bachelor's degree in related field

Job description

Genesis Women’s Shelter & Support is a non-profit agency providing a continuum of care for women and children who are victims of family violence. For thirty years, Genesis has been providing safety, shelter, crisis intervention, on-going counseling and advocacy for women and children at both residential and non-residential locations. Genesis continues to be a community leader in providing training and education on issues surrounding intimate partner and gender-based violence.

The Bilingual Family Advocate will support victims of domestic violence through the provision of trauma informed advocacy and case management services related to children’s needs. The Advocate is committed to promoting the safety and empowerment of their clients and will offer individual and group case management/advocacy services (including parenting classes) along with crisis intervention, accompaniment, and information and referrals.

Hours: 3 Days (9am - 5pm) and 2 Days (12:30 - 8:30PM)

• Assist in identifying needs of child and teen clients and giving appropriate referrals and resources to fit their needs.
• Perform on-site crisis intervention and help clients and callers develop safety plan.
• Establish referral relationships with other social service agencies and attend community coalition meetings related to children’s and moms’ needs.
• Complete client intakes, family background information, and set individual goals both short and long term.
• Be the CPS Liaison at Genesis and work with families involved with CPS to provide advocacy, education, and support.
• Specialize in advocacy needs for teen moms and teen dating violence survivors.
• Maintain accurate file records in electronic filing system.
• Serve as an advocate for clients in obtaining community resources such as writing letters on behalf of clients, and coordinating assistance for clients with other service providers, such as meetings with housing programs, medical appointments, and legal service coordination.
• Accompany client to court and other necessary appointments.
• Maintain accurate and timely documentation of client services and case notes in compliance with agency guidelines

Skills / Requirements:

• Bilingual (English/Spanish) required.
• Bachelor’s degree in related field preferred. Comparable experience will be considered.
• Related experience to include crisis intervention, casework services, counseling, advocacy and coordination of services, preferably in area of domestic violence.
• Knowledge and experience related to resources for childcare, parenting, and CPS preferred.
• Ability to communicate effectively, both orally and written.