Bilingual Facility Operations Manager

ABM industries; Coral Gables (FL); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Benefits package

Job summary

ABM Industries is seeking a Bilingual Janitorial Assistant Manager to oversee day-to-day operations at assigned facilities, ensuring service excellence and client satisfaction. The role emphasizes safety, staff development, and continuous improvement within a fast-paced environment.

The position offers a benefits package and requires managing staff, coordinating with property management, and upholding contract terms while promoting growth opportunities for billable work.

Qualifications

• 2–3 years in facility, operations, or project management with 1–2 years in supervision.
• Strong customer service, leadership and interpersonal skills.
• Budget oversight and cost control experience.
• Proficiency in Microsoft Office and related technologies.
• Strong verbal and written communication abilities.

Responsibilities

• Lead and support frontline employees and supervisors; foster engagement, accountability, and teamwork.
• Coach and mentor staff to drive performance and compliance with ABM and client policies.
• Assist in hiring/onboarding; conduct evaluations with HR.
• Serve as primary contact for clients; maintain strong relationships with property management teams.
• Ensure services meet/exceed contract terms; address client feedback and resolve complaints promptly.
• Identify growth opportunities to increase billable work.
• Oversee daily operations of facility services, including janitorial, parking, and maintenance as applicable.
• Ensure compliance with ABM processes, safety standards, and quality programs.
• Conduct time studies/site inspections and implement continuous improvement strategies.
• Coordinate special projects and support new process/tech implementations.
• Prepare and review operational and financial reports, budgets, and payroll records.
• Identify cost-saving initiatives and assist vendor/contractor management.
• Develop employee training programs focused on safety, operations, and customer service.
• Promote a strong safety culture and ensure OSHA compliance.
• Administer disciplinary actions per company guidelines.

Skills

Customer service

Leadership

Communication

MS Office

Education

Bachelor's degree or equivalent

Job description

ABM Industries is seeking a Bilingual Janitorial Assistant Manager to oversee day-to-day operations at assigned facilities, ensuring service excellence and client satisfaction. The role emphasizes safety, staff development, and continuous improvement within a fast-paced environment.

The position offers a benefits package and requires managing staff, coordinating with property management, and upholding contract terms while promoting growth opportunities for billable work.