Bilingual Executive Assistant (Japanese)

Insight Global; Mason (OH); On-site; USD 65,000 - 95,000; Full time

Job summary

Insight Global is seeking a Bilingual Executive Assistant to support the President and senior leadership, while coordinating HR initiatives and international employee mobility.

The role combines executive support, HR administration, and global mobility coordination, serving as a primary contact for expatriate employees and leadership across North America.

Qualifications

• 3–5 years of administrative, executive assistant, or HR experience.
• Fluent in Japanese and English (written and verbal).
• Experience with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).

Responsibilities

• Provide high-level administrative support to the company President and senior leadership team.
• Coordinate onboarding and relocation support for Japanese expatriates arriving in the United States.
• Partner with HR to manage expatriate assignments, personnel changes, and assignment transitions.
• Guide expatriates through onboarding processes, including employment documentation, benefits enrollment, and orientation.
• Assist with life-transition services such as Social Security, banking setup, housing/utilities coordination, and insurance enrollment.
• Manage immigration processes for employees across North America, including visa applications and renewals.
• Coordinate relocation assistance for visitors and employees from the Japan headquarters.
• Process expatriate benefits and support program requests and approvals.
• Assist employees returning to Japan with relocation coordination and account closures.

Skills

Bilingual Japanese/English

Tools

Microsoft Office Suite

Job description

Are you fluent in both Japanese and English and passionate about supporting executives, HR initiatives, and international employee experience? Our client is seeking a Bilingual Executive Assistant to play a critical role supporting senior leadership and Human Resources

This is a unique opportunity to combine executive support, HR administration, and global mobility coordination while serving as a key point of contact for expatriate employees and company leadership.

What You'll Do

• Provide high-level administrative support to the company President and senior leadership team
• Coordinate onboarding and relocation support for Japanese expatriates arriving in the United States
• Partner with HR teams to manage expatriate assignments, personnel changes, and assignment transitions
• Guide expatriates through onboarding processes, including employment documentation, benefits enrollment, and orientation
• Assist with critical life-transition services such as:
• Social Security applications
• Banking setup
• Housing and utilities coordination
• Insurance enrollment
• Driver's license applications
• Moving logistics
• Serve as the primary point of contact for expatriate HR and benefits-related questions
• Maintain personnel and immigration records while ensuring HR systems remain accurate and up to date
• Support immigration processes for employees across North America, including visa applications, renewals, permanent residency matters, business travel, and international assignments
• Coordinate relocation assistance for visitors and employees from the Japan headquarters
• Process requests and approvals related to expatriate benefits and support programs
• Assist employees returning to Japan with relocation coordination and account closures
• Manage company pool vehicle records, inspections, servicing, and maintenance coordination

Required Qualifications

• 3-5 years of administrative, executive assistant, or HR experience
• Fluent in both Japanese and English (written and verbal)
• Experience using Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)

Preferred Qualifications

• Experience onboarding employees relocating from outside of the United States
• Experience supporting C-suite executives or senior leadership
• Experience with immigration, visa, or global mobility processes

What Makes This Opportunity Unique?

This role offers the chance to become a trusted partner to executive leadership while helping international employees successfully transition and thrive in the U.S. You'll have a direct impact on employee experience, global workforce mobility, and organizational operations in a highly visible position.