Bilingual EVV & Utilization Clerk

Inland Respite Inc; Corona, Northern (CA, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, and vision insurance

Paid time off

401(k) with employer match

Mileage reimbursement

Ongoing training and development

Career growth opportunities

Job summary

Inland Respite in Corona, CA is hiring a Utilization Clerk (Bilingual – Spanish Required) to maintain EVV records, assist families and providers, and support daily operations. The role emphasizes data integrity, system usability, and reporting to ensure compliance with state and organizational standards.

The position requires 1+ year of administrative or data-entry experience, strong HIPAA compliance, and fluency in English and Spanish.

Qualifications

• 1+ year administrative, scheduling, or data-entry experience.
• Comfortable handling sensitive information in compliance with HIPAA.
• Strong attention to detail, accuracy, and accountability.
• Proficient with Microsoft Office, cloud systems, and EHR platforms.
• Excellent verbal and written communication skills.
• Strong organizational and time management skills.
• Bilingual in English and Spanish (required).
• Valid driver's license, auto insurance, and reliable transportation.

Responsibilities

• Troubleshoot software and EVV system issues.
• Provide feedback on technology upgrades and vendor changes.
• Monitor daily/weekly EVV compliance for clients and providers.
• Generate reports on utilization trends and follow up on issues.
• Collect signatures to maintain EVV documentation compliance.
• Train and support families and Respite Care Providers in system use.
• Assist users with Family Room portal and WellSky platform.
• Process shifts adjustments and clock-in/out corrections.
• Support front desk operations as needed.
• Collaborate with Care Advocacy on utilization concerns.
• Help develop policies and improve workflows to ensure compliance.

Skills

Verbal communication

Written communication

Attention to detail

Time management

Bilingual in English and Spanish

Education

High school diploma or GED

Tools

Microsoft Office

EHR platforms

WellSky

Family Room portal

Job description

Inland Respite in Corona, CA is hiring a Utilization Clerk (Bilingual – Spanish Required) to maintain EVV records, assist families and providers, and support daily operations. The role emphasizes data integrity, system usability, and reporting to ensure compliance with state and organizational standards.

The position requires 1+ year of administrative or data-entry experience, strong HIPAA compliance, and fluency in English and Spanish.