Bilingual Care Coordinator (Spanish) – Hybrid Role

Inland Respite, Inc.; Corona (CA); Hybrid; USD 52,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) plan

Mileage reimbursement

Professional development

Job summary

Inland Respite, Inc. is seeking a bilingual Care Coordinator in Corona, CA to join our team. The role is full-time with hybrid work and involves managing schedules, confirming documentation, and ensuring accurate timekeeping for families and providers.

You will verify IPPs, EVV signatures, and timecard data, while maintaining WellSky records and assisting with service utilization tracking. Strong communication, organization, and privacy compliance are essential.

Qualifications

• Associate's degree or equivalent in Human Services or related field.
• Bilingual in English and Spanish required.
• HIPAA compliant data handling
• High accuracy, attention to detail and accountability.
• Proficient with Microsoft Office, cloud-based platforms, and EHR systems.
• Excellent verbal and written communication skills.
• Strong organizational and time management skills.

Responsibilities

• Serve as main contact for families and Respite Care Providers to address inquiries, schedule changes, and service support.
• Verify documentation including IPPs, Parent Packets, Conditions of Employment, and EVV signatures; maintain database accuracy.
• Review electronic timecard entries for accuracy and resolve discrepancies with providers.
• Analyze paper and electronic timecard data for consistency.
• Coordinate filling open shifts and track provider availability.
• Communicate service disruptions and elevate staffing shortages to senior leadership.
• Monitor service utilization trends; document and address under-utilization, overages, and inactive clients in WellSky.
• Collaborate with EVV Clerk to maintain electronic visit record accuracy.
• Receive and log Special Incident Reports (SIRs); notify Senior Care Coordinator for follow-up as needed.
• Manage client terminations and initiate replacement processes.
• Maintain communication with Regional Center CSCs to support care continuity.
• Manage scheduling systems and update shift logs in databases.
• Assist families with technical support and educate on system use and service expectations.
• Process service authorization changes according to protocols.
• Maintain detailed and accurate documentation in internal systems.
• Escalate complex issues to Senior Care Coordinator for resolution.
• Participate in special projects and department initiatives as assigned.

Skills

Bilingual EN/ES

Microsoft Office

EHR systems

Communication skills

Attention to detail

Time management

HIPAA compliance

Education

Associate's degree

Tools

WellSky

EVV system

Job description

Inland Respite, Inc. is seeking a bilingual Care Coordinator in Corona, CA to join our team. The role is full-time with hybrid work and involves managing schedules, confirming documentation, and ensuring accurate timekeeping for families and providers.

You will verify IPPs, EVV signatures, and timecard data, while maintaining WellSky records and assisting with service utilization tracking. Strong communication, organization, and privacy compliance are essential.