Bilingual English/Spanish Customer Service Specialist/Admin Asst

Unitex; Lawrence (MA); In loco; USD 29.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

401K with employer matching

Paid vacation

Descrizione del lavoro

Unitex Healthcare Laundry Services, Inc. in Lawrence, MA is seeking a full-time Customer Service Specialist/HR Administrative Assistant. The role supports customer service, HR tasks, data entry, payroll prep, and coordination with internal departments.

The position requires 1+ year of customer service experience, proficiency in Microsoft Office, and bilingual Spanish. Competitive pay and office-based schedule from Monday to Friday, 8:00am–4:30pm, with occasional extra hours as needed.

Competenze

• Recent college graduate or 1+ years of experience in customer service.
• Proficient in Microsoft Office products (Word, Excel, Outlook, PowerPoint, etc.)
• Bilingual in Spanish is required
• Excellent verbal and written communication skills
• Strong ability to multi-task, prioritize and attention to detail

Mansioni

• Offer excellent customer service via phone/email to our customers, vendors and to our walk-in guests
• Engage with customers and resolve customer requests and complaints
• Work with all internal departments
• Timely responses to emails and voicemails
• Ensure accurate and timely data entry
• Weekly reporting to the corporate office
• Weekly invoicing to our customers
• Assisting in the human resource (HR) functions such as onboarding of a new employee, employee events, preparing payroll documents to be submitted to Corporate for processing
• Assists Office Manager and General Manager as needed

Conoscenze

Customer service experience

Bilingual Spanish

Strumenti

Microsoft Office

Descrizione del lavoro

Exclusive, dedicated facilities for your business.

We’re Always On the Lookout for Great Talent

At Unitex Healthcare Laundry Services you’ll be a member of a dependable, hard-working, and winning team who are trained to be proactive and solution-oriented. Our more than 2000 employees understand the importance of doing their job well and show it by going the extra mile in countless small ways. Unitex Healthcare Laundry Services has a track record of helping people get plugged in to apply their skills to become successful in various roles. We promise that you will learn something new every day, you will be valued, and your hard work will not go unnoticed. As a stable and growing company there is plenty of opportunity here and we will help you realize your full potential in order to advance. Be part of a winning team and apply today.

Location: Lawrence, MA

Job Id:5953

# of Openings:1

Unitex is currently seeking a full-time Customer Service Specialist/HR Administrative Assistant for our Lawrence, MA Plant.

Compensation: $21.00 - $23.00 per hour. Actual compensation decisions are based on experience.

Schedule: This is an“In office” position. Monday - Friday 8:00am – 4:30pm with flexibility needed to work additional hours when needed.

Responsibilities include:

• Offer excellent customer service via phone/email to our customers, vendors and to our walk-in guests
• Engage with customers and resolve customer requests and complaints
• Work with all internal departments
• Timely responses to emails and voicemails
• Ensure accurate and timely data entry
• Weekly reporting to the corporate office
• Weekly invoicing to our customers
• Assisting in the human resource (HR) functions such as onboarding of a new employee, employee events, preparing payroll documents to be submitted to Corporate for processing
• Assists Office Manager and General Manager as needed

Required skills:

• Recent college graduate or 1+ years of experience in customer service
• Proficient in Microsoft Office products (Word, Excel, Outlook, PowerPoint, etc.)
• Bilingual in Spanish is required
• Excellent verbal and written communication skills
• Strong ability to multi-task, prioritize and attention to detail

Unitex offers a competitive compensation package including health insurance, 401K with employer matching, paid vacation, sick days, etc.

For more than 100 years, our family-run business has been leading the way in the medical uniform and linen rental industry. Today, with 1900 employees and growing, we are the largest family-owned healthcare service provider in the country.

Every single day, Unitex is behind the scenes cleaning, preparing and delivering the linen that helps healthcare professionals provide the best care to their patients from fresh sheets to warm blankets, comfortable gowns and clean towels.

Unitex is an essential service to the healthcare industry which translates to a safe and stable workplace that makes it easy for people to apply their skills to become successful in every one of our roles. Due to our past, current and future expansions, we actively hire drivers, mechanics and production operators, clerical positions and various management and outside sales roles. All of Unitex’ s roles include competitive pay, medical benefits, PTO time and more. We are committed to training, developing and promoting our employees. Those with a solid work ethic, who are self-motivated, reliable and flexible succeed at Unitex.

When it comes to stable, long-term employment with diverse growth opportunities, Unitex has it all. Join Unitex and become part of a winning team.

See Unitex Healthcare Laundry Services in Action!

Tour one of our ultra modern facilities to see for yourself how different Unitex Healthcare Laundry Services is.