Bilingual English-Chinese Translator & Phone Operator

San Francisco Planning; San Francisco (CA); On-site; USD 43,000 - 53,000; Full time

Job summary

City and County of San Francisco is hiring a bilingual English-Chinese Translator/Proofreader and Phone Operator for the Department of Elections. The role concentrates on translating and proofreading official materials, supporting the public in person, by email, and by phone.

There is a strong emphasis on English-Chinese language proficiency, attention to detail, and the ability to handle multiple projects.

Qualifications

• One year of clerical experience including preparing and maintaining a variety of records and documents, filing, use of office equipment, public contact and processing of mail.
• Substitution: completion of clerical training or college coursework may substitute for up to 6 months of required experience.
• Desirable qualifications include translation experience English→Chinese and strong written English/Chinese language skills.

Responsibilities

• Translate materials for public use.
• Extensive proofreading of words, numbers, and format.
• Compare vendor translations to English text and preferred Chinese terminology, revisions as needed.
• Create candidate lists with accurate content and formatting.
• Maintain organized paper and electronic document files.
• Assist the public over the phone in a phone bank setting.
• Provide in-person assistance and election information at front counter or outreach events.
• Assist with post-election processing tasks.
• Support Emergency Ballot Delivery Program as needed.

Skills

Bilingual English-Chinese

Translation

Proofreading

Phone support

MS Word

MS Excel

Adobe Acrobat

Internet research

Tools

MS Word

MS Excel

Adobe Acrobat

Job description

City and County of San Francisco is hiring a bilingual English-Chinese Translator/Proofreader and Phone Operator for the Department of Elections. The role concentrates on translating and proofreading official materials, supporting the public in person, by email, and by phone.

There is a strong emphasis on English-Chinese language proficiency, attention to detail, and the ability to handle multiple projects.