Bilingual EMS Patient Billing Specialist

Paramedic Billing; Elmhurst (IL); On-site; USD 28,000 - 32,000; Full time

Job summary

Paramedic Billing in Elmhurst, IL is seeking an EMS Patient Account Representative (Spanish bilingual - required) to work directly with patients and their health insurers to resolve open balances, verify insurance, update policies, review ICD-10 codes, and process payments.

The role requires clear communication with callers from patients to hospitals, meticulous data entry, and adherence to billing policies as you handle paper claims and electronic submissions.

Qualifications

• College preferred but not required.
• Minimum two years’ experience in customer care or similar role.
• Fluency in Spanish is required.
• Ability to read and understand Explanation of Benefits or electronic remittance advice.
• Knowledge of healthcare billing practices is a plus.

Responsibilities

• Places and receives calls regarding billing insurance questions.
• Process accounts to resolve balances.
• Communicate with callers including patients, agencies, facilities, and hospitals.
• Audit patient accounts to verify proper billing.
• Ensure accuracy in data entry and documentation.

Skills

Spanish bilingual

Customer service

Attention to detail

Education

College preferred

Tools

Word

Excel

Email

Job description

Paramedic Billing in Elmhurst, IL is seeking an EMS Patient Account Representative (Spanish bilingual - required) to work directly with patients and their health insurers to resolve open balances, verify insurance, update policies, review ICD-10 codes, and process payments.

The role requires clear communication with callers from patients to hospitals, meticulous data entry, and adherence to billing policies as you handle paper claims and electronic submissions.