Bilingual EI Service Coordinator

Hand In Hand Development, Inc.; United States; Hybrid; USD 45,000 - 65,000; Full time

Job summary

Hand In Hand Development, Inc. is seeking a Bilingual Early Intervention Service Coordinator in Dyker Heights, Brooklyn. The role blends traditional case management with family-centered care to connect infants and toddlers with EI services.

You will oversee documentation and ensure IFSP goals are met while maintaining a 30–40 case load. The position requires a Bachelor's degree in health or human services (or 2 years related experience), strong communication skills, and proficiency with EHR

Qualifications

• Bachelor's degree in health or human services or 2+ years of related experience.
• Experience coordinating services for infants/toddlers in EI preferred.
• Excellent verbal and written communication with clients and providers.
• Proficiency with EHR systems and MS Office tools.
• Ability to travel within designated areas.

Responsibilities

• Coordinate EI services for infants and toddlers with family-centered care.
• Oversee documentation and IFSP goal attainment for service delivery.
• Maintain and manage a caseload of 30–40 cases with timely updates.
• Communicate with families and healthcare providers effectively and empathetically.
• Support scheduling, data entry, and collaboration across teams.

Skills

Bilingual (Spanish, Bengali, Urdu, etc

Education

Bachelor's degree in health or human services

2+ years of job-related experience in service coordination

Tools

Electronic health records (EHR) systems

MS Office (Word, Excel, Outlook)

Job description

Bilingual Early Intervention Service Coordinator

Salary Range Fee for Service at a rate of 1350 per unit

Location Dyker Heights Brooklyn

Hybrid

Essential Duties and Responsibilities

• The role of a Service Coordinator for Early Intervention combines the traditional case management activities of organizing and coordinating needed services with the philosophy of family centered care
• Our goal is to create opportunities for the provision of collaborative community based services for infants and toddlers with developmental delays and disabilities through assisting with identifying and prioritizing concerns and developing plans based on those concerns thus allowing the child and family to receive services that are authorized under the Early Intervention Program
• Oversee the completion of all required documentation and appointments to meet the goals of the Individualized Family PlanIFSP and ensure the services are delivered
• Demonstrates flexibility with case load management on an as needed basis
• Provide extensive documentation for all encountersOnce training is complete maintain a case load of 30 to 40 cases
• Other job related duties as assigned

Education andor Work Experience Requirements

• Bachelors degree in heath or human services field of study or a minimum of 2 years of job related experience providing service coordination or 1 year of service coordination and 1 year of experience in a service setting with infants and toddlers
• The experience may include volunteer based positions
• Excellent verbal and written communication skills including ability to effectively communicate with clients and healthcare providers
• Need to use electronic health record systems databases and other computer based tools to manage client information and maintain accurate records
• Strong organizational skills to help manage client information schedules and appointments
• This position requires the ability to work with clients and families that may be experiencing physical and emotional challenges so they should be able to work under pressure and remain calm and empathetic
• Computer proficiency MS Office Word Excel and Outlook
• Ability to work independently and to carry out assignments to completion within the parameters of instructions given prescribed routines and standard accepted practices
• Must be able to be in the office 3 days a week and either in the field or remote the other 2 days
• Bilingual is a mustSpanish Bengali Urdu Hindi Punjabi French Mandarin Russian
• Must complete 10 hours of training annually
• Valid NYS issued ID or drivers license; must be willing to travel throughout designated areas

Physical Requirements

• Ability to perform the essential job functions consistent safely and successfully with the ADA FMLA and other federal state and local standards including meeting qualitative andor quantitative productivity standards
• Ability to maintain regular punctual attendance consistent with the ADA FMLA and other federal state and local standards
• Must be able to lift and carry up to 35 lbs
• Must be able to talk listen and speak clearly
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position