Bilingual Donor Support Technician - Pheresis Specialist

CSL Limited; Florida; On-site; USD 22,000 - 30,000; Full time

Job summary

CSL Plasma in Margate, Florida, is seeking a Customer Service - Donor Support Technician to assist donors, prepare the donor area and equipment for the pheresis process, and monitor during the procedure.

The role requires basic math, a high school diploma, and at least three months’ experience in healthcare settings; bilingual English/Spanish skills are a plus, with cross-training opportunities and OSHA-compliant safety practices.

Qualifications

• High school diploma or equivalent required.
• Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience.
• Must be able to perform basic math calculations.

Responsibilities

• Prepare the donor, donor area and equipment for the pheresis process.
• Prepare the autopheresis machine for the pheresis process.
• Monitor the donor and the pheresis process and respond to alarms or signals.
• Disconnect the donor when the process is complete.
• Record incidents and donor data using the PDA and link equipment to the donor in the donor information system.
• Maintain a clean, safe work environment and ensure supplies are available.
• Follow HSE and OSHA policies and procedures and maintain confidentiality.

Skills

Bilingual English/Spanish

Customer service

Education

High school diploma or equivalent

Job description

CSL Plasma in Margate, Florida, is seeking a Customer Service - Donor Support Technician to assist donors, prepare the donor area and equipment for the pheresis process, and monitor during the procedure.

The role requires basic math, a high school diploma, and at least three months’ experience in healthcare settings; bilingual English/Spanish skills are a plus, with cross-training opportunities and OSHA-compliant safety practices.