Bilingual DMV Associate I – Customer Services

DelDOT; Georgetown (DE); Presencial; USD 36.000 - 46.000; Jornada completa

Descripción de la vacante

DelDOT's Division of Motor Vehicles is seeking a Motor Vehicle Associate I to perform the full range of essential functions in driver or vehicle services, with on-the-job training provided. You will process transactions, review documents, and deliver courteous service to customers while safeguarding sensitive information and ensuring compliance with applicable laws and policies.

Responsibilities include issuing and renewing credentials, inspecting vehicles, calculating and reconciling fees, and

Formación

• Six months experience in document processing.
• Six months experience in customer service.
• Six months experience in applying laws, rules, regulations, standards, policies and procedures.
• Six months experience in using an automated information system.
• Possession of a valid Driver's License.

Responsabilidades

• Processes transactions for driver, identity and motor vehicle credentials.
• Interprets laws and explains eligibility to the public.
• Safeguards and reconciles DMV monies and deposits.
• Assists with examinations or vehicle inspections as needed.

Conocimientos

Document processing

Customer service

Regulatory knowledge

Automated information systems

Herramientas

Automated information system

Descripción del empleo

DelDOT's Division of Motor Vehicles is seeking a Motor Vehicle Associate I to perform the full range of essential functions in driver or vehicle services, with on-the-job training provided. You will process transactions, review documents, and deliver courteous service to customers while safeguarding sensitive information and ensuring compliance with applicable laws and policies.

Responsibilities include issuing and renewing credentials, inspecting vehicles, calculating and reconciling fees, and