Bilingual Direct Support Supervisor - Care & Compliance Leader

Myers Davis Life Coaching Inc; Farmington (AR); On-site; USD 40,000 - 56,000; Full time

Job summary

Myers-Davis Life Coaching Inc. seeks a Direct Support Supervisor to oversee Waiver clients and DSPs under the Arkansas Division of Developmental Disabilities Services program.

The role reports to Company Executives and the Waiver Services Director and collaborates with Billing, Payroll, QA, and HR to ensure compliance and efficient operations. You will receive referrals, develop schedules, maintain client files, attend trainings, and travel as needed.

Qualifications

• High school diploma or GED required.
• Valid driver’s license required.
• Fluent in English and Spanish.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Strong communication, reading, writing, and problem-solving skills.

Responsibilities

• Receive and process referrals from care coordinators for new Waiver clients.
• Develop service schedules for new referrals.
• Prepare and maintain accurate client files, including timely submission of new consumer documentation.
• Attend required quarterly trainings (virtual or in person).
• Travel to meet with staff, clients, and families, and attend mandatory meetings.
• Ensure the health and safety of Waiver recipients.
• Collaborate with QA to resolve compliance issues.
• Supervise Direct Support Professionals (DSPs).
• Partner with HR to complete new hire processes and required DSP training.
• Generate accurate billing and payroll data in a timely manner.
• Support clients, families, and employees with program-related needs.
• Provide guidance and resources to assist in implementing client goal plans.
• Conduct annual meetings with assigned clients and submit updated documentation.
• Complete and submit Quarterly Consumer Contact Reports on time.

Skills

Communication skills

Bilingual English/Spanish

Problem solving

Reading/writing

Tools

MS Word

MS Excel

Outlook

Job description

Myers-Davis Life Coaching Inc. seeks a Direct Support Supervisor to oversee Waiver clients and DSPs under the Arkansas Division of Developmental Disabilities Services program.

The role reports to Company Executives and the Waiver Services Director and collaborates with Billing, Payroll, QA, and HR to ensure compliance and efficient operations. You will receive referrals, develop schedules, maintain client files, attend trainings, and travel as needed.