Bilingual Dental Treatment Coordinator — Growth

Rodeo Dental & Orthodontics; Brownsville (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

PTO

Life Insurance

Medical

Vision

401(k)

Short-term Disability

Long-term Disability

Health Saving Account

Identity Protection

Employee Assistance Program

Job summary

Rodeo Dental & Orthodontics in Brownsville, TX is looking for a dental front office team member to educate patients and coordinate multi-specialty care across pedodontics, endodontics, oral surgery and orthodontics.

You will manage patient communications with referring offices, handle authorizations, and help collect payments while maintaining excellent patient service. Bilingual Spanish is required and experience with Open Dental or Dentrix is a plus.

Qualifications

• 1-3 years of previous dental front office experience is required.
• Must have knowledge of all dental insurances including PPOs, Medi & Chip
• Dental practice management software (Open Dental/Dentrix) experience helpful
• Bilingual (Spanish) is required.

Responsibilities

• Educate patients on the type and extent of treatment needed.
• Be successful in converting planned treatment to scheduled treatment in multi-specialty. (Pedodontics, Endodontics, Oral Surgery, Orthodontics)
• Communicate with referring offices through letters and emails details of treatment planned and updates on patient treatment.
• Ability to call in / Fax COP (change of provider)
• Send Pre-Authorizations
• Must utilize excellent communication skills with an ability to explain, present, and educate dental procedures and treatment plans to patients plainly. (Fillings, Crowns, Bridges, Dentures, Implants)
• Process payments; Cash, Credit & Care Credit Ensure patient payments are collected at time of service.
• Ability to audit chart notes and create claims
• Ability to run end of day reports
• Assist with open and close of the office
• Daily housekeeping (will be shared with other staff)
• Performs all other duties as assigned

Skills

Dental front office

Insurance knowledge

Bilingual Spanish

Tools

Open Dental

Dentrix

Job description

Rodeo Dental & Orthodontics in Brownsville, TX is looking for a dental front office team member to educate patients and coordinate multi-specialty care across pedodontics, endodontics, oral surgery and orthodontics.

You will manage patient communications with referring offices, handle authorizations, and help collect payments while maintaining excellent patient service. Bilingual Spanish is required and experience with Open Dental or Dentrix is a plus.