Bilingual Dental Receptionist – Scheduling & Front Desk

Dental Dreams; Lancaster (Lancaster County); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment

PTO

401K

Career mobility

Job summary

Elite Dental LLC in Lancaster, PA is seeking a Bilingual Front Desk to join our team. This entry-level role focuses on scheduling appointments, verifying benefits, and delivering excellent patient service in a fast-paced dental office.

Responsibilities include greeting patients, answering phones, and maintaining accurate records while supporting operational goals and career mobility within the practice.

Qualifications

• Customer service experience is required.
• Experience with Dentrix or Eaglesoft dental software.

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments per month and daily patient goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and/or explaining treatment plans.

Skills

Customer service

Communication

Tools

Dentrix

Eaglesoft

Job description

Elite Dental LLC in Lancaster, PA is seeking a Bilingual Front Desk to join our team. This entry-level role focuses on scheduling appointments, verifying benefits, and delivering excellent patient service in a fast-paced dental office.

Responsibilities include greeting patients, answering phones, and maintaining accurate records while supporting operational goals and career mobility within the practice.