Bilingual Dental Front Desk Specialist

Dental-Dreams; Hampton (VA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Job summary

Family Dental LLC in Hampton, VA is seeking a bilingual dental front desk receptionist. This entry-level role focuses on scheduling, patient service, and supporting operational goals while offering paths to lead front desk or administrative positions.

Responsibilities include scheduling, greeting patients, verifying benefits, handling payments, and maintaining accurate records in a fast-paced clinic. Join a growing team committed to quality patient care and career growth.

Qualifications

• Bilingual Spanish required.
• Customer service experience essential.
• Experience with dental software (Dentrix or Eaglesoft) preferred.

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Skills

Bilingual (Spanish)

Customer Service

Tools

Dentrix

Eaglesoft

Job description

Family Dental LLC in Hampton, VA is seeking a bilingual dental front desk receptionist. This entry-level role focuses on scheduling, patient service, and supporting operational goals while offering paths to lead front desk or administrative positions.

Responsibilities include scheduling, greeting patients, verifying benefits, handling payments, and maintaining accurate records in a fast-paced clinic. Join a growing team committed to quality patient care and career growth.