Bilingual Dental Front Desk Coordinator

Dental Dreams LLC; Hampton (VA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment

PTO

401K

Job summary

Family Dental LLC in Hampton, VA seeks a bilingual Front Desk receptionist to manage scheduling, greet patients, verify benefits, and support daily operations. This entry-level role offers a path to leadership positions while learning the dental health business.

You will schedule appointments, answer phones, collect co-pays, and maintain patient records in a fast-paced environment, with emphasis on teamwork and exceptional customer service. Bilingual Spanish required.

Qualifications

• Bilingual (Spanish)
• Customer Service experience
• Dentrix and/or Eaglesoft

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Skills

Bilingual (Spanish)

Customer Service

Dentrix/Eaglesoft

Tools

Dentrix

Eaglesoft

Job description

Family Dental LLC in Hampton, VA seeks a bilingual Front Desk receptionist to manage scheduling, greet patients, verify benefits, and support daily operations. This entry-level role offers a path to leadership positions while learning the dental health business.

You will schedule appointments, answer phones, collect co-pays, and maintain patient records in a fast-paced environment, with emphasis on teamwork and exceptional customer service. Bilingual Spanish required.