Bilingual Dental Office Manager

2K Dental; Cleveland (OH); On-site; USD 34,000 - 39,000; Full time

Job summary

2K Dental in Tremont/Cleveland, Ohio is seeking a Dental Office Manager to lead a busy practice. You will oversee operations, scheduling, billing, and patient relations in a fast-paced, multi-doctor environment.

Experience with Medicaid dental programs is highly preferred, and strong leadership, English and Spanish communication, HIPAA compliance, and team development are essential for success.

Join a supportive team focused on patient care and efficient revenue cycle management.

Qualifications

• Medicaid dental experience strongly preferred.
• Strong understanding of dental terminology, office operations, collections, and insurance processes.
• Excellent leadership, communication, and organizational skills.
• Ability to thrive in a busy, multi-doctor environment.
• Comfortable working with and supporting a diverse patient population.
• Strong problem-solving skills and the ability to effectively manage competing priorities.

Responsibilities

• Oversee day-to-day office operations, workflow, and patient experience.
• Manage collections, insurance processes, and revenue cycle activities.
• Oversee scheduling, treatment coordination, and patient relations.
• Lead, support, and develop the office team while promoting teamwork and employee retention.
• Communicate with patients in English and Spanish regarding office policies, treatment, scheduling, and financial matters.
• Monitor office performance and ensure compliance with HIPAA and company policies.
• Address operational issues and provide additional support as needed.
• Maintain a positive, professional, and patient-focused office environment.

Skills

Dental office management

Leadership

Billing & collections

Bilingual English/Spanish

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Clerical CLARK, Cleveland, OH, US

Salary Range: $25.00 To $28.00 Hourly

2K Dental is seeking an experienced Dental Office Manager to lead a busy, established dental practice in Tremont/Cleveland, Ohio.

We are looking for a confident, organized leader with strong dental office management experience who is comfortable in a fast-paced environment and understands collections, scheduling, patient relations, and team leadership.

Our Cleveland practice serves a diverse patient population with a high Medicaid patient base, making experience with Medicaid dental patients and programs highly preferred.

Responsibilities

• Oversee day-to-day office operations, workflow, and patient experience.
• Manage collections, insurance processes, and revenue cycle activities.
• Oversee scheduling, treatment coordination, and patient relations.
• Lead, support, and develop the office team while promoting teamwork and employee retention.
• Communicate with patients in both English and Spanish regarding office policies, treatment, scheduling, and financial matters.
• Monitor office performance and ensure compliance with HIPAA and company policies.
• Address operational issues and provide additional support as needed.
• Maintain a positive, professional, and patient-focused office environment.

Qualifications

• Medicaid dental experience strongly preferred.
• Strong understanding of dental terminology, office operations, collections, and insurance processes.
• Excellent leadership, communication, and organizational skills.
• Ability to thrive in a busy, multi-doctor environment.
• Comfortable working with and supporting a diverse patient population.
• Strong problem-solving skills and the ability to effectively manage competing priorities.