Bilingual Dental Office Leader - Medicaid Experience

2k-Dental; Cleveland (OH); On-site; USD 34,000 - 39,000; Full time

Job summary

2K Dental in Tremont/Cleveland, Ohio is seeking an experienced Dental Office Manager to lead a busy, established practice. The role focuses on operations, scheduling, patient relations, and team leadership in a fast-paced environment.

The ideal candidate will have Medicaid dental experience, strong knowledge of collections and insurance processes, and excellent communication and organizational skills to guide a diverse patient population and multi-doctor team.

Qualifications

• Medicaid dental experience strongly preferred.
• Strong understanding of dental terminology, office operations, collections, and insurance processes.
• Excellent leadership, communication, and organizational skills.
• Ability to thrive in a busy, multi-doctor environment.
• Comfortable working with and supporting a diverse patient population.
• Strong problem-solving skills and the ability to effectively manage competing priorities.

Responsibilities

• Oversee day-to-day office operations, workflow, and patient experience.
• Manage collections, insurance processes, and revenue cycle activities.
• Oversee scheduling, treatment coordination, and patient relations.
• Lead, support, and develop the office team while promoting teamwork and employee retention.
• Communicate with patients in both English and Spanish regarding office policies, treatment, scheduling, and financial matters.
• Monitor office performance and ensure compliance with HIPAA and company policies.
• Address operational issues and provide additional support as needed.
• Maintain a positive, professional, and patient-focused office environment.

Skills

Leadership

Communication

Organizational skills

Medicaid dental experience

Job description

2K Dental in Tremont/Cleveland, Ohio is seeking an experienced Dental Office Manager to lead a busy, established practice. The role focuses on operations, scheduling, patient relations, and team leadership in a fast-paced environment.

The ideal candidate will have Medicaid dental experience, strong knowledge of collections and insurance processes, and excellent communication and organizational skills to guide a diverse patient population and multi-doctor team.