Bilingual Dental Front Desk (Spanish Speaking)

Dental Dreams LLC; Albuquerque (NM); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Competitive compensation

Career mobility and advancement

Career training and development

Medical & Vision Insurance

FREE dental treatment at our locations

PTO

401K

Life Insurance

Pet Insurance and more

Job summary

Family Smiles LLC in Albuquerque, NM is hiring bilingual (Spanish-speaking) Dental Receptionists to join our talented and dedicated team. This role focuses on scheduling appointments, handling payments, verifying benefits, and delivering excellent patient service in a fast-paced dental office.

We offer competitive compensation and a benefits package, plus opportunities for career advancement and professional development.

Qualifications

• Bilingual in Spanish is required to communicate with patients and staff.
• Excellent customer service experience is essential.
• Experience with Dentrix or Eaglesoft is preferred.

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Skills

Bilingual Spanish

Customer service experience

Tools

Dentrix

Eaglesoft

Job description

Family Smiles LLC in Albuquerque, NM is hiring bilingual (Spanish-speaking) Dental Receptionists to join our talented and dedicated team. This role focuses on scheduling appointments, handling payments, verifying benefits, and delivering excellent patient service in a fast-paced dental office.

We offer competitive compensation and a benefits package, plus opportunities for career advancement and professional development.