Bilingual Dental Front Desk & Patient Services Specialist

The Healthcare Connection; Cincinnati (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision Insurance

Life Insurance & Short-Term Disability

401(k) Retirement Plan with employer 3

10 Paid Holidays

Job summary

The HealthCare Connection is seeking a Dental Patient Services Specialist to warmly greet and register patients at our Lincoln Heights Health Center. The ideal candidate is bilingual, customer-focused, and thrives in a fast-paced environment dedicated to health equity for all.

You will verify demographics and insurance, collect co-pays, schedule appointments, assist with forms, and collaborate with the Finance team on patient balances while supporting administrative tasks.

Qualifications

• 1–3 years of experience in a clinical or medical office setting (front desk, registration, or scheduling roles preferred).
• Proficiency in Microsoft Office and computer systems.
• Familiarity with EHR systems; NextGen experience is a plus.

Responsibilities

• Greet and register patients upon arrival.
• Verify and update patient demographic and insurance information.
• Collect payments and co-pays for services.
• Schedule, confirm, cancel, and reschedule appointments.
• Assist patients with forms and paperwork.
• Work with the Finance department regarding patient balances.
• Support administrative and reporting tasks as needed.

Skills

Bilingual (English/Spanish)

Customer service

Multitasking

Strong communication

Tools

NextGen EHR

MS Office

Job description

The HealthCare Connection is seeking a Dental Patient Services Specialist to warmly greet and register patients at our Lincoln Heights Health Center. The ideal candidate is bilingual, customer-focused, and thrives in a fast-paced environment dedicated to health equity for all.

You will verify demographics and insurance, collect co-pays, schedule appointments, assist with forms, and collaborate with the Finance team on patient balances while supporting administrative tasks.