Bilingual Dental Front Desk — Spanish Speaker

Sonrava; San Mateo (CA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Medical and dental insurance

Vision coverage

401K plan

Competitive salaries

Professional training

Career advancement opportunities

Tuition reimbursement for certificates

Training with multi-line phones and电脑

Job summary

Sonrava is seeking a friendly receptionist to join a dental practice. The role involves greeting patients, answering calls, scheduling appointments, and maintaining an organized front desk.

You will work with a team of dental professionals and support staff to ensure a positive patient experience. The position emphasizes excellent customer service, professionalism, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• Strong customer service skills and professional demeanor.
• Experience with multi-line phone systems and basic computer usage.

Responsibilities

• Greet patients and acknowledge them warmly upon arrival and departure.
• Answer inquiries and direct questions per company policies.
• Handle incoming calls and route to appropriate departments.
• Schedule appointments and maintain the appointment book.
• Register patients on sign-in sheets and assist with chart filling.
• Check voicemail daily and keep waiting area clean and welcoming.
• Support local marketing initiatives to grow brand awareness and patient base.
• Perform other duties as assigned by Office Manager or PDM.

Skills

Customer service

Phone systems

Job description

Sonrava is seeking a friendly receptionist to join a dental practice. The role involves greeting patients, answering calls, scheduling appointments, and maintaining an organized front desk.

You will work with a team of dental professionals and support staff to ensure a positive patient experience. The position emphasizes excellent customer service, professionalism, and the ability to manage multiple tasks in a fast-paced environment.