Bilingual Data Entry Specialist (Spanish) — In-Office

Lennox International; Montgomery (AL); On-site; USD 23,000 - 25,000; Full time

Job description

About the Company

Family-run and customer-focused since 1994, Automann has evolved into the leading distributor of HD truck and trailer parts. We sell to regional warehouse distributors, truck/trailer dealers and specialty repair shops throughout the US, Canada and abroad. With more than 40000 active parts across 17 categories covering body and cabin components, suspension, steering and other components.

Automann services its distributors from four US distribution centers – Monroe Township, NJ (HQ), New Lennox, IL, Duncanville, TX and Ontario, CA – and two distribution centers in Canada – Brampton, ON and Edmonton, AB.

Automann’s vision is to improve people’s lives by keeping the essential vehicles of our society moving for the people, businesses, and economies that depend on them.

Summary

Immediate need for two bilingual Spanish data entry specialists in the Customer Service Department. The role involves processing client purchase orders into our order database in a timely and accurate manner, with occasional direct client communication to clarify faxed or emailed data. The position offers potential growth for assertive, committed individuals.

Responsibilities

• Transfer data from faxes and emails into our order database system.
• Handle high volume of inbound orders while maintaining accuracy and efficiency standards.
• Verify customer requests.
• Inform department supervisor of any order problems.
• Research and resolve potential order issues based on customer requests.
• Focus on customer satisfaction.
• Maintain a high level of attention to detail.

Desired Skills and Qualifications

• Bilingual Spanish (required).
• Associate degree preferred.
• Minimum of 2 years’ experience.
• Multitasker, independent thinker, and problem solver who thrives in a fast-paced, exciting work environment.
• Professional verbal and written communication skills.
• Reliable and punctual attendance.
• Strong prioritizing and organizational skills.
• Knowledge of Microsoft Office products.

Benefits

• 401k plan with matching.
• Dental insurance.
• Health insurance.
• Life insurance.
• Vision insurance.
• Flexible spending account.
• Paid time off.
• Employee discount.
• Referral program.
• Retirement plan.

Schedule

8 hour shift, Monday-Friday 9:00 am-6:00 pm.

Job Type

Full-time.

Pay

$17.00 - $18.00 per hour.

Education

Associate (preferred).

Experience

Data entry: 2 years (required). Microsoft Excel: 2 years (required).

Language

Spanish (required).

Work Location

In person.

Automann, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, sexual identity, marital status, genetic information, military or veteran status, or any other category protected by applicable federal, state, or local law.