Bilingual Data Entry Associate at ProPivotal Staffing Framingham, MA

ProPivotal Staffing; Framingham (MA); On-site; USD 25,003 - 35,610; Full time

Job summary

ProPivotal Staffing is seeking a Bilingual Data Entry Associate in Framingham, Massachusetts. This role is vital for maintaining the integrity of community resource records by verifying information with referral contacts.

The ideal candidate will be fluent in English and either Spanish, Portuguese, or Creole, with at least one year of experience in customer service or data entry. Strong attention to detail and proficiency in Microsoft Office are essential for this position.

Qualifications

• Fluency in English and Spanish, Portuguese, or Creole is essential.
• Minimum 1 year of experience in relevant fields like customer service or data entry.
• Strong verbal and written communication skills required.

Responsibilities

• Initiate calls to verify contact and organizational details.
• Complete update forms accurately and maintain records.
• Respond to voicemails and emails professionally.
• Input and manage data using various software platforms.
• Collaborate with the team for consistency and quality.

Skills

Bilingual (English and Spanish/Portuguese/Creole)

Customer service experience

Data entry skills

Attention to detail

Microsoft Office Suite proficiency

Job description

Bilingual Data Entry Associate

We are seeking a highly skilled, bilingual data entry associate to maintain the integrity of our community resource directory. This role offers $22/hr and is crucial in ensuring our records are up-to-date and reliable. You will be responsible for contacting referral contacts to verify and update essential information.

Key Responsibilities

• Initiate outbound calls to referral contacts to confirm contact and organizational details
• Complete update forms accurately and maintain detailed records
• Respond to voicemails and emails in a professional and timely manner
• Use various software platforms to input and manage data effectively
• Work collaboratively with the team to ensure consistency and quality across records

Requirements

• Fluent in English and Spanish or Portuguese, or Creole
• At least 1 year of experience in customer service, data entry, credentialing, or a related field
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Exceptional attention to detail and accuracy
• Strong verbal and written communication skills

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.