Bilingual Customer Support Specialist (EN/ES)

HUDSON CITY CONSULTING LIMITED LIAB; Kearny (NJ); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Competitive salary

Health insurance

Paid time off

Job summary

HUDSON CITY CONSULTING LIMITED LIAB is seeking a Bi-Lingual Customer Service Representative based in Kearny, New Jersey. The role involves answering calls, greeting customers, and educating them about our products. Candidates should have at least 3 years of customer service experience and be bilingual in English and Spanish. The pay ranges from $20 to $23 per hour based on experience. Benefits include competitive salary, health insurance, and paid time off.

Qualifications

• 3+ years' experience in a business environment.
• Excellent interpersonal and written/verbal communication skills.
• Ability to work collaboratively with a wide range of people.
• Efficient in Microsoft Office Products.

Responsibilities

• Answering phone calls and directing them to the appropriate team member.
• Greeting customers in a professional manner.
• Educating customers about our products/services.
• Managing key accounts and providing production status on projects.
• Navigating within our ERP system.
• Coordinating sample sending to potential and existing customers.
• Performing other work-related duties and special projects as assigned.

Skills

Customer Service

Bilingual (English/Spanish)

Interpersonal communication

Analytical skills

Problem-solving skills

Organization skills

Microsoft Office Products

Job description

HUDSON CITY CONSULTING LIMITED LIAB is seeking a Bi-Lingual Customer Service Representative based in Kearny, New Jersey. The role involves answering calls, greeting customers, and educating them about our products. Candidates should have at least 3 years of customer service experience and be bilingual in English and Spanish. The pay ranges from $20 to $23 per hour based on experience. Benefits include competitive salary, health insurance, and paid time off.