Bilingual Customer Support Specialist – Badging & I-9

Fieldprint; Fort Lauderdale (FL); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401K plan with generous company match

Flexible spending accounts

Voluntary insurance coverage (life,dis

Paid lunch breaks

Paid time off

Paid holidays

Paid training program

Overtime options

Casual dress code

Flexible work schedules

Employee referral bonus program

Commuter benefit program

Job summary

Fieldprint is seeking a bi-lingual Customer Support Representative to support badging and identity management services in Ft. Lauderdale, FL. The role is hybrid with hours 8:30/9:00 AM to 4:30/5:00 PM, Monday through Friday, at $17.70 per hour.

Responsibilities include reviewing photos, printing badges, handling badge distribution, and managing Form I-9 queues. The candidate should be bilingual in Spanish, pass FBI and client background screenings, have reliable transportation to client sites,

Qualifications

• Must be bilingual in Spanish.
• Must successfully complete the FBI and client background screening.
• Must have reliable transportation to travel to client sites as required.
• Proficiency in MS Office Suite including Outlook, Word, and Excel.
• Communicate well both orally and in writing.
• Able to work with a diverse population.
• Must be detail oriented.
• Must be able to maintain confidential information and follow procedures for work processing.

Responsibilities

• Review and verification of digital photographs received in the assigned queues daily.
• Review of the queue includes photo review and printing of all badges received ensuring all meet good quality standards of production.
• Timely production of badges completed within the standard production days.
• Assist with badge distribution, tracking, etc.; delivery of badges to locations.
• Effectively multitask between Queues and emails, ensuring timely and accurate responses.
• Proficiently manage all Queues associated with the Form I-9 Photo Queue.

Skills

bilingual in Spanish

ethical conduct

background screening process

reliable transportation

ms office suite

communication

diverse population

detail oriented

confidential information handling

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

Fieldprint is seeking a bi-lingual Customer Support Representative to support badging and identity management services in Ft. Lauderdale, FL. The role is hybrid with hours 8:30/9:00 AM to 4:30/5:00 PM, Monday through Friday, at $17.70 per hour.

Responsibilities include reviewing photos, printing badges, handling badge distribution, and managing Form I-9 queues. The candidate should be bilingual in Spanish, pass FBI and client background screenings, have reliable transportation to client sites,