Bilingual Customer Support & Accounts Specialist

TransCore; White Marsh (MD); On-site; USD 23,419 - 25,485; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Flexible savings accounts

401K

Life and AD&D insurance

Paid Leave program

Tuition Reimbursement program

Job summary

TransCore, located in White Marsh, Maryland, seeks full-time Customer Service Representatives. The role involves assisting customers with account openings, providing accurate information, and processing payments. Candidates must have a high school diploma or GED and ideally be bilingual in Spanish. TransCore offers a competitive compensation package including medical, dental, vision coverage, and 401K benefits.

Qualifications

• Ability to read and comprehend simple instructions and correspondence.
• Ability to effectively present information in one-on-one and small group situations.
• Ability to perform basic mathematical functions with American money.

Responsibilities

• Assist customers with account opening process.
• Provide accurate information about policies and procedures.
• Process account payments and perform cash out at the end of the shift.

Skills

Bilingual in Spanish

Customer service skills

Problem-solving

Education

High school diploma or GED

Job description

TransCore, located in White Marsh, Maryland, seeks full-time Customer Service Representatives. The role involves assisting customers with account openings, providing accurate information, and processing payments. Candidates must have a high school diploma or GED and ideally be bilingual in Spanish. TransCore offers a competitive compensation package including medical, dental, vision coverage, and 401K benefits.